

Responsibilities:
Leads a team timekeeping professional to ensure accurate records of time entry and time off
Oversees performance of daily tasks related to updating associates’ time entries and processing of time entries.
Ensures the inspection of automated system output for errors and makes necessary corrections to time entries in the system.
Assists the Tier I contact center managers and representatives in handling and following up on inquiries related to time entry:
Consults with partners on information in areas where policy, procedure or requirements are unclear
Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes
Ensures execution of a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.
Ensures compliance with local, state and federal regulations related to time worked and time off.
Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the time tracking system.
Partners with payroll system team to test and implement time and absence related system updates
Actively manages his/her team members to monitor their performance, assists with conducting performance evaluations, identifies development needs and provides coaching as needed.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years of experience in operations management or experience in timecard management
At least 2 years of experience in People Leadership
Preferred Qualifications
Associates degree
Process improvement experience
3+ years of payroll experience
Professional certification such as FPC, CPP, or CPA
Case management systems experience
Demonstrated customer service skills, attention to detail, and decision making skills
Excellent written and verbal communication skills
Proficient in Google Suite
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.
In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).
Responsibilities:
Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
Create and/or validate processes associated with organizational needs
Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
Point of contact for production support for operation team in issue resolution and troubleshooting
Actively participate in daily huddles / stand-ups
Maintain open communication with cross-functional and partner teams
Special projects and/or other responsibilities as assigned
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in information technology or data analytics
Preferred Qualifications:
Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
2+ years of experience with Workday and/or Salesforce configuration or system administration
2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
2+ years of experience with SaaS configuration
2+ years of experience with Agile methodology or Business Process Management (BPM)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Communicating with clients, luxury good suppliers, and team members to source and sell luxury goods
Working closely with our high value Events team and discovering opportunities for collaboration with the Luxury goods team.
Developing new relationships with luxury goods brands
:
Excellent knowledge of luxury brands
Experience building relationships and partnerships with luxury good suppliers and/or brands
Entrepreneurial, problem-solving attitude
Experience in a collaborative and transparent environment
Ability to manage multiple tasks under pressure and meet deadlines
Flexible working hours - available to work on evenings and weekends
:
High School Diploma, GED, or Equivalent Certification
At least 1 year of experience working with luxury goods and products, (such as, leather goods, watches, jewelry or rare collectibles)
1+ year of experience working with high net worth individuals and clients
Strong communication, both written and verbal
2+ years of experience working with luxury goods and products (such as, leather goods, watches, jewelry or rare collectibles)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.
In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).
Responsibilities:
Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
Create and/or validate processes associated with organizational needs
Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
Point of contact for production support for operation team in issue resolution and troubleshooting
Actively participate in daily huddles / stand-ups
Maintain open communication with cross-functional and partner teams
Special projects and/or other responsibilities as assigned
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in information technology or data analytics
Preferred Qualifications:
Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
2+ years of experience with Workday and/or Salesforce configuration or system administration
2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
2+ years of experience with SaaS configuration
2+ years of experience with Agile methodology or Business Process Management (BPM)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.
23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
68521 (Lincoln, NE)
56301 (St. Cloud, MN)
Specifically, the Well-Managed Solutions (WMS) Team within SCS is leading a multi-year transformational Well Managed journey focusing on:
Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights
Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data
Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management
Responsibilities of this role include but are not limited to:
Leading core responsibilities related to developing and BAU risk management of the physical card/plastics supply chain process
Maintaining process scoping and documentation for the process
Leading the design, development and continuous evolution of SCS manual and automated/hybrid controls for 2nd line validations as well as OE testing oversight
Providing scheduling management for daily, monthly, and annual controls execution
Provide back up training for controls within SCS
Performing complex review of automated system logics including but not limited to interface, calculation, edit checks, and input/out controls to ensure appropriateness of design and implementation
Creating and maintaining adequate testing support documentation such as workpapers, testing reports, etc. to support the result of reviews including the write-up of findings/issues for reporting
Cross-functional experience in executing testing for manual control and automated/hybrid controls
Assessing Design and Operating Effectiveness of US Cardautomated/hybrid/operationalcontrols in adherence with enterprise standards and internal requirements for control testing
Identifying internal control weaknesses and recommend remediation to strengthen control environment
Partnering cross-functionally to provide strategic and tactical thought-partnership to effectively evolve control performance
Building relationships and collaborating with key stakeholders
Furthering the Well Managed agenda within SCS to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
At least 3 years of experience in Risk Management
At least 3 years of experience with card/plastics operations or card/plastics supply chain management
At least 3 years of experience in Audit or Compliance Control Testing
At least 3 years of experience in Process Management
At least2 yearsof experience using Google Suite or Microsoft Office
Preferred Qualifications:
Bachelor's Degree or Military Experience
At least 5 years of experience in Control Testing or Internal Audit
At least 5 years of experience with card/plastics operations or card/plastics supply chain management
At least 4 years of automated controls testing experience
At least 3 years of Financial Services industry experience
At least 3 years of regulatory compliance or credit experience
At least 4 years of Risk Management experience
At least 2 years of consulting experience
Work from Home Technology Requirements:
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that isnotsupplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page
Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE), or 56301 (St Cloud, MN) and report in person, when required, with at least than 24 hours notice.
We are unable to consider applicants who:
Do not maintain network-compatible internet access
Live or work beyond the 100 mile radius of their dedicated location, or
Live or work in the state of California.
If you are unable to maintain network-compatible internet access or living requirements, Capital One reserves the right to rescind this offer.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Senior Financial Analyst, you will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance. You will also be asked to challenge our current processes to be more proactive, effective and efficient. Key competencies to be successful in this role include:
Strong communication and influencing skills
Analytical curiosity and problem solving skills
Ability to independently manage and prioritize tasks
Teamwork and a willingness to share knowledge/help others on the team when challenges arise
Passion to learn and continuously develop traditional FP&A skills as well as technical skills (i.e. SQL, Tableau, and Python )
Key Responsibilities:
Deliver accurate, meaningful, and efficient financial forecasts and management reporting to help our partners deliver on their financial objectives
Financial reporting and analysis, including budgeting, forecasting, variance analysis, financial reporting, and P&L management
Coordinate and collect input data from Business and Financial Analysts in different departments, check data integrity, summarize and convert data, run models, verify, analyze, and communicate output data
Business presentations: Assist in development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams
Ad-hoc requests and special projects
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in financial analysis
At least 1 year of experience with financial modeling
Preferred Qualifications:
Bachelor’s Degree in a quantitative major (Finance, Accounting, Economics, Mathematics, Engineering, or a combination)
Master’s Degree in Business Administration (MBA) or Master’s Degree in Finance
Chartered Financial Analyst (CFA) license or Certified Public Accountant (CPA) license
2+ years’ experience in financial analysis
2+ years’ experience with financial modeling
Previous experience with Microsoft Excel or Google Sheets
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Data Analyst
Within Finance you will work in a department that invests in ways to tell stories, view trends, and diagnose results in a more compelling and visual nature. You will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance and you will be asked to challenge our current well-managed processes to be more proactive, effective and efficient. Data Analysts perform data analysis in an Agile environment with Tech, Product, Business and Data Professionals to frequently build reports; provide data capability for Regulatory requirements; perform reporting, analysis and data validations to support presentation, predictive modeling and ad-hoc requests.
On any given day you will be challenged by three types of work – Innovation, Business Intelligence and Data Management:
Innovation
Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms
Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers
Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
Business Intelligence
Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization
Drive analysis that provides meaningful insights on business strategies
Data Management
Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions
Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance
Build and execute tools to monitor and report on data quality
Our ideal candidate will have:
Degree specialized in a Science, Technology, Engineering, Mathematics discipline
Scripting experience in (Python, R, Spark, and SQL)
Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data)
Experience utilizing and developing within Snowflake services
Basic Qualifications
Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree with an expectation that required degree will be obtained on or before the scheduled start date.
At least 1 year of experience working with at least one scripting language
At least 1 year of experience utilizing business intelligence visualization tool
At least 1 year of experience querying, analyzing and working with data languages and platforms
Preferred Qualifications:
Master’s Degree in a Science, Technology, Engineering, Mathematics discipline
At least 2 years of experience coding in Python, R, Spark, or SQL
At least 2 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc.
At least 1 year of experience utilizing and developing within AWS services
At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities:
Leads a team timekeeping professional to ensure accurate records of time entry and time off
Oversees performance of daily tasks related to updating associates’ time entries and processing of time entries.
Ensures the inspection of automated system output for errors and makes necessary corrections to time entries in the system.
Assists the Tier I contact center managers and representatives in handling and following up on inquiries related to time entry:
Consults with partners on information in areas where policy, procedure or requirements are unclear
Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes
Ensures execution of a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.
Ensures compliance with local, state and federal regulations related to time worked and time off.
Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the time tracking system.
Partners with payroll system team to test and implement time and absence related system updates
Actively manages his/her team members to monitor their performance, assists with conducting performance evaluations, identifies development needs and provides coaching as needed.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years of experience in operations management or experience in timecard management
At least 2 years of experience in People Leadership
Preferred Qualifications
Associates degree
Process improvement experience
3+ years of payroll experience
Professional certification such as FPC, CPP, or CPA
Case management systems experience
Demonstrated customer service skills, attention to detail, and decision making skills
Excellent written and verbal communication skills
Proficient in Google Suite
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך