Sr Ux Designer - Web Mobile Platforms jobs at Bank Of America in United States, Charlotte

Skills:

• Attention to Detail
• Collaboration
• Data Governance
• Data Quality Management
• Risk Management
• Adaptability
• Controls Management
• Negotiation
• Problem Solving
• Result Orientation
• Change Management
• Continuous Improvement
• Data Management
• Presentation Skills
• Stakeholder Management

Line of Business Job Description:

Global Risk Management (GRM) leads bank-wide initiatives for management of all aspects of risk, including strategic, market, credit, compliance, liquidity, operational, model and reputational risk matters to support sustainable, profitable corporate growth.Job Description
This role will collaborate with the GRM Data Stewards, Data Users, Data Owners, and Technology Teams to understand and assess their data, processes, and technology to support strategic data initiatives, remediate deficiencies, and drive business requirements.

• Consult with data stewards, process owners, subject matter experts, technical experts, end users and other stakeholders to gather information about the current and target state business process, data attributes and data sources, control features, interfaces with other systems required.

• Document and provide definitions for processes and procedures, data models, data quality controls, data lineage, and data dictionaries using industry standard methods including business process descriptions, use cases, scenarios, diagrams, flow charts, etc.

• Analyze information gathered from multiple sources, reconcile conflicts, segment high-level information into details, and abstract up from low-level information to a general understanding.

• Assess and identify deficiencies against internal policies and standards or industry best practices, providing formal recommendations and requirements to remediate.

• Collaborate and partner with technology teams, architects, and other key stakeholders to drive solutions which provide ongoing operational excellence and resiliency to metadata and control environment challenges.

• Review and provide input to technical solution designs from a business point of view and recommend alternatives.

• Communicate plans, progress and risks appropriately to the stakeholders and sponsors.

Required Skills:

• Bachelors or Masters in computer science, system analysis, Information Systems or related field.

• 1-3+ years of experience with Data Sourcing, Data Wrangling, Data Engineering or similar role

• Strong process/systems analysis, design and documentation.

• Strong analytical, critical thinking, and problem-solving skills.

• Ability to monitor tight deadlines and adapt to unexpected requirement changes.

• Strong Understanding of Risk Management and Data Management Principles

Desired Skills:

• Familiarity with one of the following areas – Trading, Consumer Banking, Wealth Management, Transaction Banking

• Understanding or experience of programming in SQL, C/C++, Java

• Familiarity with databases, such as Oracle, Hadoop, etc.

Skills:

• Critical Thinking

• Quantitative Development

• Risk Analytics

• Risk Modeling

• Technical Documentation

• Adaptability

• Collaboration

• Problem Solving

• Risk Management

• Test Engineering

• Data Modeling

• Data and Trend Analysis

• Process Performance Measurement

• Research

• Written Communications

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the implementation and development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

• Turn modeler code into a highly scalable big-data production application

• Identify continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation

• Lead and provide methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk

• Work closely with model stakeholders and senior management with regard to communication of submission and validation outcomes

• Perform analysis on large datasets and interpret results using both qualitative and quantitative approaches

Minimum Education Requirement:Master’s degree in related field or equivalent work experience

Required Skills and Experience:Successful candidates will have a minimum 10 years relevant experience and will possess the following skills:

• Advanced big data software development skills in both python and spark

• Deep expertise in Loss and Risk Forecasting Automation: odds calculations, cash flow calculations, model monitoring, back testing, reporting, etc.

• Sees the broader picture and can identify new methods for doing things

• Experience with Linux operating system and command line tools

• Familiar with software design principles: separation of concerns, single responsibility, DRY, etc.

• Understanding of algorithms and data structures

• Experience with version control systems, i.e., Git

• Knowledge of SQL

• Strong communication skills and ability to effectively communicate quantitative topics to technical and non-technical audiences

• Strong team player able to seamlessly transition between contributing individually and collaborating on team projects; Understands that individual actions may require input from manager or peers; Knows when to include others

• Experience implementing models into various production environments

• Demonstrated leadership skills; Ability to exert broad influence among peers

• Strategic thinker that can understand complex business challenges and potential solutions

• Ability to work in a large, complex organization, and influence various stakeholders and partners

• Ability to work in a highly controlled and audited environment

Desired Skills and Experience:The ideal candidate will possess the following skills and experience:

• GRA Core Platform (GCP) experience

• Familiar with systems architecture concepts: service based, layered, microservices, scalability patterns

• Experience with engineering complex, multifaceted processes that span across teams; Able to document process steps, inputs, outputs, requirements, identify gaps and improve workflow

• Experience creating, optimizing, and debugging software solutions deployed into distributed computing environments (experience with Spark is a plus)

• Familiar with use of vectorization and data locality concepts to optimize software efficiency

• Experience with high performance Python libraries, i.e., Numpy, Numba, Cython

• Experience with LaTeX

• Familiarity with SDLC tools: unit testing libraries, Jira, Jenkins

• Consumer Financial Product Industry experience

Skills:

• Critical Thinking

• Quantitative Development

• Risk Analytics

• Risk Modeling

• Technical Documentation

• Adaptability

• Collaboration

• Problem Solving

• Risk Management

• Test Engineering

• Data Modeling

• Data and Trend Analysis

• Process Performance Measurement

• Research

• Written Communications

This job is responsible for servicing inquires received from Treasury clients via phone, email, or online channels regarding their treasury, cash management, card, merchant and depository products. Key responsibilities include analyzing and determining appropriate handling and resolution of requests. Job expectations include partnering with internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) to provide resolution to client inquiries, issues, and technical support.

Responsibilities:

• Receive and respond to requests received by email or phone
• Provides resolution for requests received via phone or email
• Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
• Conduct limited research and respond to client and be able answer questions and inquiries
• Utilize the various bank systems to support clients requests​​​

Required Qualifications:

• ​1+ years of experience working with customers.

• 1+ years of experience handling difficult situations with customers.

• Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications

• Comfortable receiving ongoing performance feedback and coaching.

• Ability to engage with customers, begin a conversation, build rapport, and handle objections.

• Comfortable receiving ongoing performance feedback and coaching.

• Comfortable with ongoing change and learning new technology/processes.

• Ability to analyze and resolve customer inquiries.

• Ability to provide a positive customer experience through creative solutions.

• At least an intermediate ability in computer skills.

• Ability to navigate multiple computer systems while interacting with the customer.

Desired Qualifications:

• 1-2 years of experience in the Banking/Financial industry.
• 1-3 years of experience working in a call center.​​

Key responsibilities:

• Review and challenge key capital management activities, including banking book risk-weighted assets (RWA) calculations and implementations

• Review and challenge Basel rule compliance documentation and capital policy interpretations

• Review Business Requirement Documentation and technology tools/capital calculators for alignment with U.S. Basel rules

• Review and challenge data related to capital calculations, including exposure categorization and trends in RWA usage

• Assess capital risks related to new products and transaction types

• Assess risks and implications of new capital rule proposals

• Develop and demonstrate acumen for the identification of capital risks and mitigants (including market and economic environment and connectivity to other risk stripes)

• Conduct and ensure appropriate and adequate documentation for all independent risk reviews and risk points of view, including appropriate escalation and communication to senior management

Critical success measures:

• Deliver against the book of work for Enterprise Capital Risk Management

• Ensure that we are providing appropriate monitoring and analysis that allow us to support high quality risk insights

• Connection to and execution of responsibilities of the independent risk function

Core Competencies:

• Vision- Takes a long-term view and builds a shared vision with others; acts as a catalyst for organization change. Influences others to translate vision into action

• Communication- Can articulately paint credible pictures & visions of possibilities and likelihoods

• Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. On occasion required to take an unpopular stand

• Collaboration- Develops networks and builds alliances; collaborates across boundaries to build Capital relationships and achieve common goals. Influencing and negotiating across external stakeholders (regulators) as well as internal groups including LOB Risk teams, Corporate Treasury, GRRP, Audit & Compliance to drive execution

• Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations

• Leveraging Inclusion- Fosters an inclusive workplace where individual differences are valued and leveraged to achieve the vision and mission of the organization. Exposure and involvement with Employee Engagement initiatives

• Developing Others- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods

Key Requirements:

• Strong analytical skills, including both analysis of financial data and written reports as well as regulatory rules and guidance

• 3-5 years of Treasury, Finance, Accounting or Risk Management experience; knowledge of capital rules and application of the rules

• Proficiency with PowerPoint, Word and Excel. Writes in a clear, concise, organized, and convincing manner for the intended audience

• Experience with SQL or other programming languages. Role may require querying databases and capital data analysis

• Strong business-centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

Skills:

• Analytical Thinking

• Credit and Risk Assessment

• Critical Thinking

• Portfolio Analysis

• Decision Making

• Oral Communications

• Presentation Skills

• Technical Documentation

• Written Communications

• Active Listening

• Issue Management

• Liquidity Management

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

Job Description:

Job Description:

The role participates in the production, review and analysis of the derivatives and securities transactions captured in the FRY9C and FFIEC031 Consolidated Financial Statements for Holding Companies and Banks and Banks along with other off-balance sheet details. Responsibilities also include ensuring the reporting is accurate, complete, timely and in conformance with regulatory instructions. Additionally, the role is the liaison for second and third line of defense reviews.

This job is responsible for reviewing regulatory returns for locally regulated legal entities including broker dealers, swap dealers and other legal entities. Key responsibilities include overseeing and performing control processes and variance analysis, reviewing and preparing data submissions, and supporting change initiatives. Job expectations include preparing and analyzing financial reports, issue resolution (including data, process and system), performing risk analysis, working with a team and communicating effectively.

Responsibilities:

• Prepare, review, and analyze data reported on U.S. regulatory reports (FR Y-9C, FFIEC 031)

• Execute key reporting and process controls, including period-over-period trends, variance analysis, and cross report reconciliations.

• Monitor changes to reporting instructions and business product strategies

• Validate conformance with regulatory reporting instructions through a deep understanding of requirements and effective challenge of results.

• Drive identification, remediation, monitoring and escalation of issues impacting regulatory reporting as well as partner with Technology and Data Management Teams to drive improvements in data quality.

• Establish working relationships with data owners across multiple lines of business to support complete and timely data submissions.

• Provide support and subject matter expertise for data quality improvement and sourcing automation projects by communicating reporting requirements, performing UAT testing, and other activities as needed.

• Manage cross-report/cross-schedule queries from GCOR, Audit, and In Line QA

• The candidate must demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements.

• Provide guidance for interpreting and understanding complex regulatory requirements.

• Reviews and prepares complete and accurate regulatory reporting returns in a timely and well controlled manner

• Reviews and prepares reconciliations and variance analysis for daily/monthly/quarterly computations

• Executes trend and analytical reporting related to computations

• Works with internal control functions

• Serves as lead with local regulator and other regulatory examination inquiries

• Supports regulatory change projects by leading the production aspects of testing and documentation

• Drives Operational Excellence initiatives to streamline processes improvements

Required Qualifications:

• 5+ years of professional experience in Regulatory Reporting

• Knowledge and understanding of regulatory reporting instructions

• Analytical, critical thinking and problem-solving capabilities

• Strong technical accounting skills and knowledge

• Able to effectively manage multiple priorities while working both independently and as part of a team

• Excellent written and verbal communication skills

Desired Qualifications:

• Degree in Accounting/Finance

• Derivatives and securities subject matter expert

Skills:

• Data and Trend Analysis

• Financial Accounting

• Interpret Relevant Laws, Rules, and Regulations

• Regulatory Compliance

• Risk Management

• Attention to Detail

• Continuous Improvement

• Financial Analysis

• Project Management

• Reporting

• Analytical Thinking

• Oral Communications

• Regulatory Relations

• Stakeholder Management

• Written Communications

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Primary responsibility is to create / update business rules to minimize the false-positive Sanctions alerts to improve efficiency and effectives of the CoE’s alert review process.
• Manage the multiple on-going initiatives by attending calls from various projects, understand the Sanctions needs from the projects, Provide requirements to the projects and track the status of these projects.
• Analyze alerts on a daily basis to chalk out strategies to reduce the false-positives, using different pattern matching and trending techniques
• Assist in on-boarding new applications / Clients into the Sanctions screening platform requiring detailed discussions with various lines of businesses in understanding the nature and type of data received from and assist in data mapping into standard formats acceptable for Sanctions screening
• Ability to query & analyze the data required for ad hoc requirements on the fly and generate reports for the team to use.
• Work with technology teams for requirements / testing and implementing changes to improve / automate CoE processes.
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Qualifications:

• Bachelor's degree in Computer Science, Data Management, Statistics or related fields
• Intermediate knowledge in SQL and using tools like TOAD
• Awareness of AI / Machine learning concepts and ability to implement such strategies
• Experience in data analytics and interpretation of large volumes of data
• Scripting experience with any language like Python, Java, VB

Desired Qualifications:

• Experience in Sanctions / AML processes
• Data transformation / formatting experience and able to work with data in different formats
• Knowledge of Economic Sanctions programs requirements
• Experience in Global Banking & Markets business process
• Experience in Sanctions screening applications like Fircosoft
• Logical thinking capabilities with a technical mind-set
• Advanced knowledge in using Microsoft Excel and MS Access
• Knowledge in using Microsoft products Word, Outlook, Power-point and Visio
• Knowledge of PowerBI /Tableau
• Ability to prioritize, use own initiative, make quick decisions, be flexible and work independently
• Ability to work remotely, with teams spread globally, under pressure, meet deadlines and navigate change
• Ability to work and interact with people from a diverse range of backgrounds and opinions

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design