Jobs at West Pharma in Serbia, Kovin Municipality

• Assurance of local site’s quality system compliance with West’s procedures and applicable standards (ISO 9001 and ISO 15378)
• Support Customer relation topics and assure Customer satisfaction through Customers’ specifications review and implementation, participation in customer’s inspections and complaint processing on time

• The employee is informed of his personal responsibility for quality in relation to the Company's Quality Policy and always conducts his activities in accordance with the company's policy
• Reviews of customers specifications (CS)
• Supports implementation into West QMS
• Product specification creation
• Supports internal and external inspection organization
• Participates in internal and external inspections
• Compiles written response to inspection’s report
• Participates in customer complaint investigations
• Creates customer complaint reports
• Actively supports implementation of preventive and/or corrective measures related to all inspections
• Implements preventive and/or corrective measures where necessary
• Actively manages deviations and OOS (out of specification) processing and reviewing
• Monitors Department’s KPIs
• The employee is responsible for the accuracy of data processing and input used in the work

• Scientific master’s degree - Technological, Chemical or other Science based program
• Preferred work experience
• English language – intermediate level
• Computer literacy (MS Word, Excel, SAP)

• Detail-focused, analytical thinking person
• Good judgment - makes the right decisions quickly and efficiently, solves problems, reacts calmly, and balances in stressful situations
• Ability to work within a team in activities to achieve business goals
• Ability to work as part of an international Team
• Ability to clearly convey information and ideas (using different media)
• Ability to organize time and set priorities
• Ability to communicate clearly and concisely
• Positive attitude and flexibility. Accepts and supports change
• Knowledge and application of relevant procedures

• A dynamic international working environment.
• Excellent working conditions.
• Organized transport to and from Kovin for employees residing in Belgrade and Pancevo.
• Opportunities for personal and professional development.
• Access to a modern and comprehensive learning management system.
• A well-designed and equipped canteen providing cooked meals.
• A friendly and dynamic team that will support you from the outset.
• Private health insurance.
• A competitive salary package.

• Administrative tasks as support for the work of the production sector and the engineering and technology sector, in order to ensuring the normal functioning of both sectors

• The job holder is aware of all relevant SOPs as per company policy as they are related to the position covered by this job description
• Performs all duties in accordance with the company's procedures in the field of health and safety at work and environmental protection, as well as other valid legal regulations
• Administrator in HCM system for the sectors of production and process engineering (entering sickness and overtime hours, changing shifts, correcting errors, support of employees for the system) and the duble checking of the incoming remittances and correction when it is needed
• Tracking the work experience of employees who have fixed term contracts, keeping record of expiring meternity leaves and organization the start of work after returning from the same, tracking the training expiration
• Contacting candidates for working in production and directing new employees in production on medical exams, organization of providing appropriate uniforms, informing about start of work and shifts in agreement with HR and department manager
• Preparation of job applications / training requests/ conrtact extension and requests for transfers
• Creating monthly movements lists of production and creating weekly schedules for production
• Managing Headcount by months and updating lists by departments for production needs
• Support in organisation business trips for production and engineering
• Creating accounts for access to transactions and accounts for access for shared folders
• Inquiry for offer, comunication with distributors, forwarding questionnaire to distributors about conditions of payment
• Creating orders for purchase for production needs and cyclical orders for materials without SAP numbers and tracking the status of order - pruchase
• Activity Service enter sheet for confirmation of supplier services performed, as well as for annual procurment orders (by contract)
• Procurement of printed materials for production needs
• Requistion of office suplies for production and engineering
• Lamination and using documents for production and engineering needs
• Printing tapes in color for marking batches in different stages of production
• Receiving and sending mails – registration of arrived mails, informing employees about arrived mails, delivering mails, archiving documentation about sent mails
• Creating different types of reports – daily report of production, monthly report of production, weekly report about sick leave and other absences

• Distribution of monthly reports and other reports of production, as needed, on screens and LDMS boards in production
• Purchasing defined awards for monthly awarding
• Downloading and signing controlled copies from QA and distribution in production
• Managing record and sending reports from Tier – 2 meeting
• Managing „Nedeljnik” and its distribution
• Reporting breakdowns of water and coffe machines and also for printers from production
• Signing record of cleaning
• Deputy Archivist
• Processing of various documents by order of the Director of the Production Sector/Director of the Engineering and Technology Sector
• Undertakes additional duties at the behest of superiors

• Minimun /Minimalno: Secondary school IV level

• Computer skills - (Word, Excel, Power Point, SAP)
• Knowledge of the English language - (intermediate level)
• Communicativeness , able to express oneself clearly in oral and written form
• Teamwork, aware of the role of the team player and the role of team leader

• A dynamic international working environment.
• Excellent working conditions.
• Organized transport to and from Kovin for employees residing in Belgrade and Pancevo.
• Opportunities for personal and professional development.
• Access to a modern and comprehensive learning management system.
• A well-designed and equipped canteen providing cooked meals.
• A friendly and dynamic team that will support you from the outset.
• Private health insurance.
• A competitive salary package.

• Test all WPS products, raw materials, and auxiliary materials according to existing regulations, and neatly and promptly forward all test results to the Supervisor of the Chemical Laboratory.
• Optimal coordination of testing activities in the chemical laboratory.

• The employee is informed about all relevant Standard Operating Procedures (SOPs) that are part of the Quality Policy and are related to the job position covered by this job description.
• Determination of silicone oil on the product using an IR spectrometer.
• Chemical and physical testing of products according to EP/USP Pharmacopeia.
• Testing of finished products and water according to the monitoring plan.
• Testing of raw materials and auxiliary materials according to internal methods.
• Testing of finished products according to internal methods.
• Preparation of necessary solutions for testing.
• Calibration of devices in the department (internal).
• Entering test results into the computer.
• Complying with all work regulations issued for and in the chemical laboratory.
• Preparation of laboratory glassware according to regulations.
• Filling out prescribed documentation.
• Proper handling and maintenance of equipment and work tools.
• Proper wearing of prescribed protective clothing and equipment (HTZ).
• Maintaining the cleanliness of the workplace.
• Performing other tasks related to quality assurance as instructed by the immediate supervisor.
• Performing all duties in accordance with the company's health and safety procedures, as well as environmental protection and other applicable legal regulations.

• Forwarding of test results.
• In case of deviation of test results from some Specification requirements, initiate the Out of Specification (OOS) procedure and discuss with the Laboratory Supervisor (OOS = out of specification).
• Keeping records of necessary consumables in the chemical laboratory.

• High School Diploma - Pharmaceutical or Chemical Technician
• General health ability

• Basic knowledge of English or German.
• Operational proficiency in computer use (Word, Excel, SAP).
• Ability to organize time and determine priorities.
• Ability to communicate clearly and concisely.
• Positive attitude and flexibility; accepts and supports changes.
• Knowledge and application of all current procedures.

• Excellent working conditions
• Personal and professional development
• Modern and equipped cafeteria with cooked meals
• Private health insurance
• Friendly and dynamic team

• This role is key to implementing new technology, developing, and introducing process improvements, standards, life cycle management and validation in select process areas, helping to advance and transform West's growing business, supporting capital investments, and contributing to addressing complex assignments. This person will have the opportunity to drive the implementation of new innovative processes and technologies in cooperation with the engineering and quality assurance teams and the plants.

• Participates in making basic elements for standard process development and its improvements.
• Responsible for proposing, evaluating and implementation process improvement projects on quality, service, HSE by using best practice knowledge.
• Participates in SME global and regional teams and harmonization projects and coordinates them locally.
• Evaluate and analyze historical data, create reports and trends in production process performance along with QA/QC.
• Directly involved in introduction of new products and technological methods.
• Develop and implement practices and procedures to improve and standardize production processes to assure profitability, quality, safety.
• Evaluate and recommend “Best Practices” (either of an internal or external nature) to keep Kovin’s production processes on the leading edge.
• Takes part in training preparation and delivery for employees in collaboration with Engineering and Production Managers.
• Manage and roll out the best practice validation concept related to process area / projects by following West global validation approach.
• Performs all duties in accordance with company health and safety policy, environment protection, as well as any other statutory legislation and company policies.
• Behave in line with West's core values: customer commitment, quality leader, One West team.

• Minimum: Master’s degree in mechanical engineering or engineering technology
• Desirable: Minimum 3 years of work experience in production or manufacturing Technology
• Excellent knowledge of English language both written and spoken.
• Dependable, detail oriented, able to multi – task.
• Ability to organize and set priorities.
• Ability to communicate clearly and efficiently.
• Understands and applies all actual company procedures and policies very well.
• Lean Six Sigma
• Working knowledge of SPC and Minitab software.
• Strong project management skills.

• Dynamic working environment
• Excellent work conditions
• Organized transport to and from Kovin for employees live in Belgrade and Pancevo
• Private Health Insurance
• Personal and professional development
• Modern and comprehensive learning management system
• Modernly designed and equipped canteen with cooked meals
• Friendly and dynamic team who will support you from the beginning

In this role within Quality assurance department, you will be responsible for maintaining compliance with GMP standards and management of computerized systems, verified Excel Spreadsheets, electronic raw data, etc. This role will include the involvement in the Global Data Integrity program (DI) and local execution of the project plan. You will facilitate creation of local procedures on relevant DI and GMP topics and support all affected functions in their implementation (Computerized System Validations, Excel Spreadsheet verifications, Archiving of electronic raw data etc.).

• Assures local sites' compliance with current Good Manufacturing Practice (cGMP) and Data Integrity (DI) standards within the organization.
• Supports all relevant functions as West´s local Subject Matter Expert (SME) on DI.
• Ensuring that the documentation in the laboratories follows cGMP standards and supports the Laboratories in the administration of the documents and electronic systems.
• Provides support regarding cGMP compliance during projects such as method validation, method transfer, instrument qualification and verification of Compendial Test Methods.
• Provides functional expertise and advice for proper calibration of analytical instruments, verification of Excel Spreadsheets, set-up of computerized systems, etc.
• The creation of local procedures on relevant DI topics and support all affected functions in their implementation (Computerized System Validations, Excel Spreadsheet verifications, Archiving of electronic raw data etc.).
• Supports all affected functions in bringing their systems and processes into compliance with GMP and DI principles and in maintaining that state.
• Deploys communication strategy for typical customer questions on DI (during audits), and educates the relevant functions accordingly (Quality, Laboratory, Operations).
• Training of West staff in DI and GMP relevant topics.

• Perform regular data audits of laboratory test results.
• Supports and guide QA continuous improvement projects.
• Works in compliance with the relevant procedures, ISO 9001 and ISO15378 requirements.
• Reports DI status to DI program manager and site QA manager.
• Undertakes additional duties as ordered by a superior.

• Scientific bachelor’s degree - Technological, Chemical or other nature science faculty.
• At least 2 years of professional experience in a cGMP environment

• English spoken and written (high level).
• Detail-focused person
• Ability to work in a diverse, cross-functional team
• Following will be considered as an advantage:
  • Experience at a similar position, preferably in medical, pharmaceutical or food processing industry
  • Experience with SAP QM and other Laboratory related applications
  • Experience in Lab Instrumentation / IT Experience

• A dynamic international working environment.
• Excellent working conditions.
• Organized transport to and from Kovin for employees residing in Belgrade and Pancevo.
• Opportunities for personal and professional development.
• Access to a modern and comprehensive learning management system.
• A well-designed and equipped canteen providing cooked meals.
• A friendly and dynamic team that will support you from the outset.
• Private health insurance.
• A competitive salary package.

Department: Operations

In this position, you will be responsible for:

• Leading and overseeing Technology Transfers at assigned Global Sites, ensuring adherence to established timelines and objectives. You must thoroughly assess all transfer-related risks in collaboration with the Technology Transfer (TT) team and West network experts and define appropriate risk mitigation strategies. Additionally, you will be tasked with enhancing transfer documentation templates and training NetOp and site personnel.
• Contributing to the overall success of the Technology Transfer team under the leadership of other designated managers.

• Manage technology transfer projects globally in alignment with established timelines and objectives, with a moderate level of guidance and direction:
  • Handle low to mid-complexity Technology Transfer (TT) projects within a region.
  • Oversee low complexity TT projects that span multiple regions.
• Administer each project comprehensively, covering all facets of the manufacturing process, including quality, items, customer engagement, capacity planning, product strategy, transportation, equipment, and regulatory considerations.
• Collaborate with Global Quality Assurance Network Operations (QA NetOp) to determine the TT strategy and establish acceptance criteria.
• Execute transfer projects while adhering to West's Project Management Best Practices.
• Actively participate as a member of a TT core team in transfer projects managed by other Project Managers:
  • Responsible for compiling and obtaining approval for transfer documents.
  • Compile and analyze test results to ensure project success.
• Provide training to less experienced NetOp personnel or site staff to enhance their capabilities.
• Coordinate knowledge transfer activities between sending and receiving sites to ensure a seamless transition.
• Propose continuous improvements and optimization of transfer processes and documentation templates to enhance efficiency and effectiveness.

• Possession of a Master's degree in mechanical engineering, engineering technology, pharmaceutical studies, or chemical studies.
• Prior experience is preferred.
• Proficiency in English, both written and spoken.
• Strong analytical, communication, and interpersonal skills.
• Reliable, detail-oriented, and capable of managing multiple tasks simultaneously.

• A dynamic international working environment.
• Excellent working conditions.
• Organized transport to and from Kovin for employees residing in Belgrade and Pancevo.
• Opportunities for personal and professional development.
• Access to a modern and comprehensive learning management system.
• A well-designed and equipped canteen providing cooked meals.
• A friendly and dynamic team that will support you from the outset.
• Private health insurance.
• A competitive salary package.