Key Account Manager Mobile Retail jobs at Samsung in Belgium

Role and Responsibilities

The European Public Affairs (EPA) Office monitors EU policy & law and carries out a variety of strategic advocacy activities towards the EU institutions.

The role of “Digital Policy Manager” sits within the “Digital” Part of the “Digital & Product” Group and will be responsible for all: AI; IP and Media EU policy.

EPA’s Digital Part is also involved in monitoring and shaping various other ongoing EU policy initiatives related to: privacy; cybersecurity; networks; consumers; safety and competition in relation to the EU’s ongoing digital economy agenda. While your role will be initially focused on AI; IP and Media, you will be expected to remain flexible to assist the Digital Team in other areas within their remit as necessary, particularly in relation to cybersecurity.

Beyond the Digital Part, EPA’s Digital & Product Group also monitors and shapes various ongoing EU initiatives related to: product safety & sustainability. You will be expected to cooperate with this additional part as necessary in relation to your digital focus.

Beyond the Digital & Product Group, EPA also covers: ESG; trade and industrial policy.

Your Key Responsibilities:

• Monitor & sense future EU policies & laws that impact SE’s products & services;
• Deliver clear information on such EU developments to appropriate HQ teams including Samsung’s Global Public Affairs (GPA) office on a regular basis;
• Aid the development of Sasmsung’s positions on EU policy;
• Advocate Sasmsung’s positions towards key EU policy makers and trade associations;
• Explain finalised laws to HQ, GPA, legal & compliance teams to ensure effective handover for company compliance preparation.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Clear understanding of the EU legislative process;
• Ability to understand EU law and make an assessment of its impact on businesses;
• Ability to find clarity in the EU legislative process and focus on priorities for the business;
• Fully comprehensive written english that efficiently explains complex EU law in laymans terms to aid business understanding;
• Ability to build and shape campagins in reaction to EU legislative developments;
• Ability to manage various tasks/projects at once with other team members and ensure efficent delivery of goals;
• Quick thinker;
• High level of integrity;
• Open to different ideas;
• Persuasive;
• Proactive and enterprising;
• Ability to asses business goals and set: short; medium and long term priorities;
• Have an approachable and open mindset to solve problems of the business;
• Be adaptable to sudden change;
• Be transparent to all team members in relation to daily activities;
• University degree (essential);
• Have at least 2 years experience in EU public affairs (essential);
• Have experince of working in 1 of the EU institutions (desirable);
• Have advanced knowledge of English (essential);
• Have knowledge of 1 other European language (desirable).

What do we offer?

• A career in a dynamic workplace with significant personal responsibility and attractive development opportunities;
• Optimal support on your career path through learning & development and regular training opportunities;
• An international company culture;
• A competitive remuneration package including comprehensive benefits;
• Flexible hybrid working;
• An important role at Samsung; You can make a difference;
• Becoming part of a fun, small and dynamic team in a big tech company;
• A challenging and varied job with manypersonal responsibilities.

Skills and Qualifications

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You help define plans, analyze data, and coordinate activities across departments. With your commercial mindset and proactive approach, you contribute to product availability, brand visibility, and commercial success within this fast-growing product category.

Product Marketing Support

• Assist in planning product launches, promotions, and advertising within Home Appliances.
• Ensure consistent brand positioning in line with Samsung guidelines.
• Contribute to marketing activities that drive sales and awareness in the Home Appliances category.

Product Availability & Logistics

• Monitor stock levels and product availability within Home Appliances.
• Support logistics and after-sales processes for a smooth customer experience.

Reporting & Analysis

• Track and report product and market performance (e.g. GfK data).
• Share insights with the team and propose concrete actions for Home Appliances growth.

Cross-Department Collaboration

• Work closely with Sales, Marketing, Logistics, and Customer Service.
• Support smooth coordination between different stakeholders.

We also request:

• A bachelor’s or master’s degree in Marketing, Business Administration, or a related field.
• Around 2 years of experience in product marketing, trade marketing, or a related commercial role.
• Good analytical and organizational skills.
• Affinity with consumer products and the Home Appliances market.
• Proficiency in Excel and reporting tools.
• Fluent in Dutch, English and French.
• A flexible and dynamic personality aligned with the Samsung DNA.

What’s in it for you?

• Competitive salary package with group insurance (AXA), hospitalization insurance (DKV, including partner and children, €75/year deductible), income protection, and ambulatory care coverage (doctor visits, medication, dental care, glasses/lenses).
• Bonus system of up to 4.5 times your monthly salary per year based on individual and team targets.
• Permanent contract, 39 hours per week.
• Vacation & leave: 20 vacation days, 6 ADV days, and 10 public holidays.
• Samsung phone with subscription (€12 benefit in kind) and a Samsung laptop.
• Hybrid working, at least 3 days in the office.
• Meal Vouchers
• Discounts on Samsung products.
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on-site, we have an online mental health portal, personal gym sessions which you can join, and many more because we care about your development and wellbeing).
• Transport: public transport 100% paid by employer or by private car according to PC 200

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences : We put people first, at the center of everything we do.
• Progressive Innovation : We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism : We challenge ourselves and the status quo to change the world.
• Integrity & Transparency : We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement : We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Key Account Management:

• Develop and maintain strong relationships with a key retailer in the Belux Market, ensuring high satisfaction through strategic annual and quarterly business planning.

• Leverage new product launches, manage product life cycles, and seize new business opportunities within the existing channels.

• Negotiate deals and ensure optimal product availability. Collaborate with the Sales Manager to establish annual agreements.

• Represent Samsung at company and account events to strengthen key account relationships.

People Management

• Develop a local plan in close collaboration with the Account Manager who visits the stores.
• Define targets for the sales team in the stores.
• Provide feedback and guidance to the Account Manager.

Reports & Analysis:

• Generate/Translate comprehensive sales reports (weekly, quarterly, semi-annual, annual) detailing the sales process, status, and forecasts. Your insights will support informed decision-making.

• Analyze turnover data, monitor inventory aging, manage invoices, and gather recent market information to optimize sales strategies and performance.

Marketing/Brand Awareness:

• Propose strategic sales initiatives and promotional activities for new products, aligning with marketing department guidelines.

• Enhance Samsung’s brand presence among customers through effective marketing and brand promotion efforts.

• Ensure accurate and effective implementation of marketing actions, leveraging customer marketing plans for maximum impact.

Internal Communication:

• Maintain seamless communication with the sales team and other departments (credit & collection, supply chain, marketing team, legal, ...).
• Foster a collaborative approach for alignment and efficiency across the organization.

Budget Management:

• Allocate the sales budget effectively according to company guidelines, maximizing return on investment and driving strategic growth.

Skills and Qualifications

• Bachelor’s or Master’s degree in Business, Marketing, or equivalent experience.

• Fluency in Dutch, English, and French.
• Proven experience as a Key Account Manager.
• Strong analytical skills with the ability to interpret data and market insights to make informed decisions.
• Exceptional communication and presentation skills for effective collaboration with internal and external stakeholders.
• Strong commercial acumen.
• A passion for technology, innovation, and staying current with industry trends.
• Strong problem-solving skills and a proactive attitude.Preferred Profile:
• Innovative: We move fast and take calculated risks.
• Passionate: We revel in what we do.
• Collaborative: We recognize that we are all in this together.
• Strategic: Think strategically and work operationally.
• Resilient: Be personally involved but don’t take things personally.
• Excellence-driven: Premium brand with premium work and output.
• Adaptable: Able to deal with ambiguity and move forward even without all information available.

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

Are you the

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Your role

As a Business Development Manager, you will be responsible for our entire Healthcare portfolio, including Ultrasound, DR and Healthcare IT solutions.

Your responsibilities

• Fulfilment of targets (sales, margin, price realization, market share, NPS)
• Identifies and builds strong and lasting business relationships with all key decision makers (clinical, technical,administrative/economic),key opinion leaders and society board members in all accounts
• Channel Management: Directly managing Distributors to develop a business plan and strategy that creates new business opportunities in existing and new accounts
• Developing a country/area business plan in line with corporate guidelines and objectives that maximizes potential and opportunity, for the current year and the foreseeable future
• Continuous monitoring of the competition, trends and market landscape and developing strategies to improve sales and increase market share
• Monitor market trends, competitor activity, and industry developments to identify opportunities and threats, and adjust sales strategies accordingly.
• Systematically analyzing and reporting of sales results, expectations, market, competition and trends for the optimal operational planning and/or optimal product portfolio decisions.
• Responsible for organizing and executing Marketing events in the BeLux region, including workshops, symposiums, courses, etcetera
• Supporting the creation of Marketing collaterals, including success stories, white papers, use cases and customer testimonials

Your skills and qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field
• Sales & marketing experience in the area of ultrasound or medical imaging
• Leading complex sales & business development projects and driving growth, and holding a substantial turnover responsibility
• Experience in the radiology, gynaecology and/or obstetrics markets, both public and private
• Deep understanding of the public tender process and key influencer leverage skills
• Experiences in KOL (Key Opinion Leader) management and major clinical/medical society engagement
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
• Analytical and strategic thinking skills, with the ability to identify trends, analyze data, and develop effective sales strategies
• Fluency in Dutch, English and French is required for this roleYour competencies
• Team player
• Customer-focused and results-driven
• Can-do, hands-on mentality
• Proactive attitude, bias for action
• Ability to prioritize
• OrganizedPreferred qualifications
• Clinical expertise in ultrasound and/or radiography
• Clinical application specialist and/or Product Manager expertise
• Solution and product knowledge: understanding customer needs and our solutions
• Experience with working with multiple cultures. Open mind and respect towards cultural differences.
• Vertical network at all levels of the organizations from C level to procurement. Strong understanding of their needs and business models and requirements.
• Knowledge of the players active in a specific segment.
  

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

Human experiences (We put people first, at the center of everything we do).

Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

How You Make a Difference

As an Account Manager Kitchen Retail, you will manage and expand a client portfolio in your region, focusing on building strong relationships with independent retailers, regional stores, and purchasing groups. Your responsibilities include negotiating commercial terms, increasing product distribution, and ensuring effective use of marketing budgets. You will independently plan client visits, analyze market trends, and provide strategic insights to drive sales growth.

Key Responsibilities

• Manage the client portfolio by regularly visiting stores and building strong relationships with independent retailers, chains, and wholesalers in your assigned region.
• Negotiate commercial terms and marketing activities to increase sales and drive the distribution of Samsung products.
• Expand Samsung’s presence in the region by identifying new opportunities and broadening the product range with existing clients.
• Collect market information about the kitchen industry and monitor competitors to seize new opportunities.
• Prepare monthly sales forecasts and manage sales data to optimize the performance of your client portfolio.
• Participate in company and partner events to represent the company and maintain strong relationships with customers.
• Ensure that the allocated customer budget is spent effectively on agreed commercial and marketing activities, in line with company guidelines.
• Use Excel to create reports, analyze sales performance, and develop action plans for further client growth.
• Deliver presentations in PowerPoint and report progress during internal team and sales meetings.
• Monitor the progress of ongoing projects, track commitments made to clients, and ensure proper follow-up to maintain strong and lasting partnerships.

What Are Your Assets

We also request:

• At least 3 years of relevant experience, preferably in sales or the kitchen retail industry.
• A completed bachelor’s or master’s degree, ideally in a commercial or economic field.
• Bilingual proficiency in French and Dutch, with strong communication skills in English.
• Proven sales skills, with the ability to manage accounts and negotiate effectively.
• Strong networking skills and the ability to build and maintain customer relationships.
• A flexible, non-9-to-5 mentality, with proficiency in Microsoft Office (Excel for reporting, PowerPoint for presentations), and a proactive mindset.
• Availability to spend 4 days per week in the field, conducting 4 to 5 customer visits per day, with 1 fixed office day per week.

What’s in it for you?

• Competitive salary package with group insurance (AXA), hospitalization insurance (DKV, including partner and children, €75/year deductible), income protection, and ambulatory care coverage (doctor visits, medication, dental care, glasses/lenses).
• Bonus system of up to 4.5 times your monthly salary per year based on individual and team targets.
• Permanent contract, 39 hours per week.
• Vacation & leave: 20 vacation days, 6 ADV days, and 10 public holidays.
• Samsung phone with subscription (€12 benefit in kind) and a Samsung laptop.
• Hybrid working, at least 3 days in the office.
• Allowances: internet (€34.50 net/month) and daily allowance (€9 net/worked day).
• Company car with fuel card.
• Discounts on Samsung products.
• Wellbeing program with a mental health platform and private on-site gym.

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences: We put people first, at the center of everything we do.
• Progressive Innovation: We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism: We challenge ourselves and the status quo to change the world.
• Integrity & Transparency: We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement: We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Key Responsibilities

• Manage key retail and online accounts, building strong and lasting relationships.
• Develop and maintain strategic (annual) and tactical (quarterly) business plans to meet sales targets.
• Handle client meetings, ensure the correct product mix, and maintain product availability according to company guidelines.
• Analyze sales data, monitor sales processes, and prepare performance reports for each account.
• Implement marketing actions and discounts aimed at increasing brand awareness and boosting sales.
• Manage the sales budget and ensure funds are spent according to company guidelines.
• Collaborate with various internal teams, including sales, marketing, logistics, and order processing, to meet customer needs.

What Are Your Assets

• At least 4-5 years of experience in Key Account Management, preferably in the electronics or retail sector.
• Bilingual proficiency in French and Dutch, with strong communication skills in English.
• Strong analytical skills and experience with sales reporting and budget management.
• Affinity with the product market and understanding the impact of marketing actions on sales results.
• Flexible, proactive, and capable of working independently in a fast-paced environment.

What’s in it for you?

• Competitive salary package with group insurance (AXA), hospitalization insurance (DKV, including partner and children, €75/year deductible), income protection, and ambulatory care coverage (doctor visits, medication, dental care, glasses/lenses).
• Bonus system of up to 4.5 times your monthly salary per year based on individual and team targets.
• Permanent contract , 39 hours per week.
• Vacation & leave : 20 vacation days, 6 ADV days, and 10 public holidays.
• Samsung phone with subscription (€12 benefit in kind) and a Samsung laptop .
• Hybrid working , at least 3 days in the office.
• Allowances : internet (€34.50 net/month) and daily allowance (€9 net/worked day).
• Company car with fuel card .
• Discounts on Samsung products .
• Wellbeing program with a mental health platform and private on-site
  gym.
  

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences : We put people first, at the center of everything we do.
• Progressive Innovation : We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism : We challenge ourselves and the status quo to change the world.
• Integrity & Transparency : We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement : We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Key Account Management:

• Develop and maintain strong relationships with a key operator in the Belux Market, ensuring high satisfaction through strategic annual and quarterly business planning.

• Leverage new product launches, manage product life cycles, and seize new business opportunities within the existing channels.

• Negotiate deals and ensure optimal product availability. Collaborate with the Sales Manager to establish annual agreements.

• Represent Samsung at company and account events to strengthen key account relationships.

Reports & Analysis:

• Generate/Translate comprehensive sales reports (weekly, quarterly, semi-annual, annual) detailing the sales process, status, and forecasts. Your insights will support informed decision-making.

• Analyze turnover data, monitor inventory aging, manage invoices, and gather recent market information to optimize sales strategies and performance.

Marketing/Brand Awareness:

• Propose strategic sales initiatives and promotional activities for new products, aligning with marketing department guidelines.

• Enhance Samsung’s brand presence among customers through effective marketing and brand promotion efforts.

• Ensure accurate and effective implementation of marketing actions, leveraging customer marketing plans for maximum impact.

Internal Communication:

• Maintain seamless communication with the sales team and other departments (credit & collection, supply chain, marketing team, legal, ...).
• Foster a collaborative approach for alignment and efficiency across the organization.

Budget Management:

• Allocate the sales budget effectively according to company guidelines, maximizing return on investment and driving strategic growth.

Your Skills and Qualifications:

• Bachelor’s or Master’s degree in Business, Marketing, or equivalent experience.
• Fluency in Dutch, English, and French.
• Proven experience as a Key Account Manager Retail.
• Strong analytical skills with the ability to interpret data and market insights to make informed decisions.
• Exceptional communication and presentation skills for effective collaboration with internal and external stakeholders.
• Strong commercial acumen.
• A passion for technology, innovation, and staying current with industry trends.
• Strong problem-solving skills and a proactive attitude.

Preferred Profile:

• Innovative: We move fast and take calculated risks.
• Passionate: We revel in what we do.
• Collaborative: We recognize that we are all in this together.
• Strategic: Think strategically and work operationally.
• Resilient: Be personally involved but don’t take things personally.
• Excellence-driven: Premium brand with premium work and output.
• Adaptable: Able to deal with ambiguity and move forward even without all information available.

What’s in it for you?

• Join an international company with a Belgian family culture #OneSamsung.
• Access to several development programs and initiatives to upskill your career (Samsung University, young talent & leadership programs, digital & data academy, coaching, job skills training, etc.) #DoWhatYouCan’t.
• Enjoy a hybrid home-office policy.
• Explore internal mobility opportunities to advance your career (interested in marketing? We support successful transfers).
• Benefit from our Health & Wellbeing program, including onsite fitness facilities in The Netherlands and Belgium and various health initiatives.
• Receive a competitive compensation and benefits package to reward your contributions to our company's growth.

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

Are you the

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :