Channel Administrator - Emea jobs at Nvidia

What you'll be doing:

• Administer various incentives, such as rebates, discounts, and other rewards, to encourage partners to meet specific revenue range targets, drive customer adoption of NVIDIA's products, and increase partner business.

• Improve and have direct oversight to the rules, processes, and payments for various incentive programs.

• Build, manage, and provide assets for both internal and external audiences used to enhance partner financial benefit programs.

• Engage with partners and internal team members to provide training and guidance on the incentive program benefits, ensuring compliance with legal and financial regulations.

• Partner with sales and business leadership to identify and develop key incentive program initiatives to achieve business goals.

• Carry out and support regular reporting and business reviews with fellow team members within the company.

• Provide financial program communication strategy support to increase incentives awareness, benefits, and participation requirements.

What we need to see:

• Bachelor’s Degree or equivalent experience.

• 2+ years of experience in channel partner programs, partner marketing, or channel development, or a blend of benefits program involvement.

• Confirmed experience working with incentive programs aligned with business requirements, including training and enablement.

• Strong understanding of the partner ecosystem, business models, and Route to Market strategies.

• Effective problem-solving and decision-making skills.

• Highly organized, attention to detail, and ability to assist multiple priority projects to closure.

• Exceptional communication and social skills, ability to build positive relationships, and engage across all levels in the organization.

• Demonstrated experience and success in building effective program materials and training enablement tools.

Ways to stand out from the crowd:

• Enthusiasm for providing assistance and support to colleagues and clients, a strong interest in business strategy, and outstanding collaboration abilities.

• Demonstrated experience developing and leading innovative and effective partner programs.

• Self-starter, self-confident individual with integrity and accountability, highly motivated, driven, and attracted to a substantial opportunity.

• Proven ability to work in a fast-paced environment, leading multiple high-priority projects, where strong organizational skills are crucial.

What you will be doing:

• The team will provide their services 24/7 with a follow-the-sun environment which will span continents. You will report directly to a manager in the United States.

• Some CIS shifts require either a Saturday or Sunday each week. The hours worked may include an early or late start (10hrs-per-day x 4 days-per-week schedule) to ensure that the combination the US and India teams provide 24/7 coverage.

• Every CIS team member will use alerts and alarms to help prevent issues and incidents when possible. You may also work with the developer community to develop and implement predictive support or diagnostic routines.

• Perform systems administration tasks, network administration tasks, security incident monitoring to drive our actions.

• CIS team members will work with developers to learn how the service works, then translate that understanding into runbooks which the entire team will use. As new features and functionality are added, you will also update and evolve the runbooks as needed.

• Help discover incidents and issues, including initiating the incident management procedure. Bring in subject matter authorities or service owners as needed to resolve issues. Feedback will help us continually improve our service.

• Your interpersonal skills will help keep the team engaged through resolution and ensure our clients believe we value their time and effort.

• May perform other tasks that will help us provide extraordinary service levels for our customers.

What we need to see:

• 5+ years of experience administering open system servers in a Production environment. 3+ years of experience working in demanding Internet, Cloud, or Telecommunications environments in a Systems Administration, DevOps, SRE, or NOC role.

• B.S. in relevant disciplines or equivalent experience.

• Expertise using monitoring tools and problem ticketing systems.

• Strong problem-solving, analytical, and troubleshooting abilities.

• Strong server administration experience. Shell scripting, automation, DNS, DHCP, storage concepts, basic networking, IP Tables, etc. RHCE or equivalent level of knowledge.

• Experience scripting in Python preferred, but not required. Prior experience running virtual machines under open source or commercial hypervisors. Experience operating services running on public or private clouds.

• Knowledge and understanding of application containers and container orchestration systems. Basic understanding of Git.

• Experience performing system administration tasks using Ansible. Prior experience analyzing system and network performance using monitoring alerts, data, and graphs.

• Demonstrate ability to master and maintain complicated environments.

What you’ll be doing:

In this role you will support 2 Vice President level executives and their teams to:

• Schedule meetings & maintain calendars

• Act as the administrative point of contact between the executives and internal/external clients

• Balance multiple priorities and requests with appropriate attention to detail, follow up and confidentiality

• Work individually and with team members to plan and coordinate detailed logistics for events and conferences, including meetings with customers and partners involving webcasting and presentations

• Maintain an organized system of paper and electronic documents, contact lists, email, and phone records

• Provide travel itinerary and expense report support

• Manage and coordinate service contracts and invoices for a variety of functional groups as well as work on special projects as needed

• Maintain email aliases, org charts, invoice tracking, office supplies, etc as well as plan, schedule and handle general meetings and celebrations

• Oversee space plans and facilities requirements

• Provide support to executives outside of normal business hours as necessary

• Work onsite at our Santa Clara headquarters campus

What we need to see:

• BA degree or equivalent experience

• 5 years of experience as an Executive Administrative Assistant reporting directly to senior management

• Strong organizational, project management and analytical skills with strong multi-tasking abilities

• Demonstrated ability to work productively in a dynamic high-tech environment

• Advanced MS Office, Outlook and WebEx capability, including scheduling management for individuals and teams, building PowerPoint presentations, manipulating data in Excel, generating memoranda in Word, and preparing reports

• Professional level written and verbal communication skills

• Ability to handle sensitive information with appropriate confidentiality

• Self-motivated, creative, flexible and use good judgement to accomplish tasks on schedule with minimal direction and supervision

• Be solution driven with a bias for action. Apply problem solving skills to work through conflict in an effective and professional manner to maintain productive working relationships

Ways to stand out from the crowd:

• Experience using Workday

On the rare occasion that an incident occurs, you will be our front line to decrease the frequency and duration of any issue. Working in partnership with the development community the Mission Control team will develop monitors, alarms, and alerts to help make the service more reliable and improve our customer experience. Additionally, you will be very involved in selecting the technologies that we will use in the Mission Control to help monitor, run, and measure the effectiveness of the environment.

What you will be doing:

• The team will provide their services 24/7 with a follow-the-sun environment which will span continents.

• You will report directly to a manager in the United States.

• Each team member will need to work either a Saturday or Sunday each week. The hours worked may include an early or late start (10hrs-per-day x 4 days-per-week schedule) to ensure that the combination the US and India teams provide 24/7 coverage.

• The heart of Mission Control will be monitoring and running a growing production compute and storage environments.

• Every Mission Control team member will use alerts and alarms to help prevent issues and incidents when possible. You may also work with the developer community to develop and implement predictive support or diagnostic routines.

• Perform systems administration tasks, network administration tasks, security incident monitoring to drive our actions.

• Mission Control team members will work with developers to learn how the service works, then translate that understanding into runbooks which the entire team will use. As new features and functionality are added, you will also update and evolve the runbooks as needed.

• Help discover incidents and issues, including initiating the incident management procedure.

• Bring in subject matter authorities or service owners as needed to resolve issues. Feedback will help us continually improve our service.

• Your interpersonal skills will help keep the team engaged through resolution and ensure our clients believe we value their time and effort.

• May perform other tasks that will help us provide extraordinary service levels for our customers.

What we need to see:

• 5+ years of experience administering open system servers in a Production environment.

• 2+ years of experience working in demanding Internet, Cloud, or Telecommunications environments in a Systems Administration, DevOps, SRE, or NOC role.

• B.S. in relevant disciplines or equivalent experience.

• Expertise using monitoring tools and problem ticketing systems.

• Strong problem-solving, analytical, and troubleshooting abilities.

• Strong server administration experience. Shell scripting, automation, DNS, DHCP, storage concepts, basic networking, IP Tables, etc. RHCE or equivalent level of knowledge.

• Experience scripting in Python preferred, but not required.

• Prior experience running virtual machines under open source or commercial hypervisors.

• Experience operating services running on public or private clouds.

• Knowledge and understanding of application containers and container orchestration systems.

• Basic understanding of Git.

• Experience performing system administration tasks using Ansible as well as prior experience analyzing system and network performance using monitoring alerts, data, and graphs.

What you will be doing:

• Define, develop, and implement comprehensive partner program communication plans and strategies, ensuring consistency and alignment with business objectives.

• Build clear, concise, and compelling content and messaging, customized for target audiences and communication channels.

• Develop and implement NPN Program materials and communications, including monthly publications, for partner and internal audiences.

• Collaborate with cross-functional teams and business leaders to develop communications, ensuring alignment in messaging and business objectives.

• Monitor, analyze and report communication metrics to assess effectiveness, making data driven recommendations for continuous improvement.

• Foster knowledge sharing, providing mentorship and training to internal teams on recommended approaches and guidelines for channel communications.

What we need to see:

• 8+ years of channel communications experience, with a track record in developing partner program communications.

• Bachelor’s degree in marketing, Communications, or related field (or equivalent experience).

• A comprehensive portfolio that demonstrates writing expertise and success in building engaging content, newsletters, and program materials.

• Strong understanding of the partner ecosystem and enterprise partners including sellers, builders, integrators, services delivery, and solution advisors.

• Highly collaborative and adaptable, builds strong relationships across all levels in the organization.

• Strong time-management and organizational skills, with the ability to coordinate multiple initiatives and priorities.

• Exceptional writing, editing, PowerPoint, and verbal communication skills.

• Proficient in working with marketing automation and content management tools, CRM software, and other communication platforms.

Ways to stand out from the crowd:

• Passion for building innovative communication strategies.

• Thorough with a focus on high-quality execution.

• Ability to work in a fast-paced environment, leading multiple high-priority initiatives simultaneously, where strong project management and organizational skills are essential.

• Can do attitude, growth mindset.

What you’ll be doing:

• Utilize SFDC to manage the Opportunity Registration

• Support EMEA countries – anticipate a shift in business hours

• Validate registration requests based on established guidelines

• Take appropriate actions based on validation

• Coordinate with distribution and channel partners on special pricing

• Work with Account Managers to validate end user information

• Work with Partner Business Managers for initial engagement with inbound partner program applications

• Thrive in a fast-paced environment

• Build reports to track progress for Opportunity Registration

• Manage special projects for program growth

What we need to see:

• A passion for technology

• Experience maintaining professional relationships

• Microsoft Office – including Word, PowerPoint, and Excel

• Very familiar with SFDC

• Ability to communicate well via phone and email

• Minimum of 2+ years related experience in Channel sales

• Associate degree or equivalent experience

• Light travel for events and trainings: 5%

• Ability to work with a highly collaborative team

• Excellent time management and interpersonal skills

Ways to stand out from the crowd:

• High attention to detail

• A great teammate with strong follow through

• Process oriented

• Self-sufficient work habit

• Flexible, coachable, and highly adaptable as well as outgoing

What you’ll be doing:

• Utilize SFDC to manage the Opportunity Registration

• Validate registration requests based on established guidelines

• Take appropriate actions based on validation

• Coordinate with distribution and channel partners on special pricing

• Work with Account Managers to validate end user information

• Work with Partner Business Managers for initial engagement with inbound partner program applications

• Thrive in a fast-paced environment

• Build reports to track progress for Opportunity Registration

• Manage special projects for program growth

What we need to see:

• A passion for technology

• Experience maintaining professional relationships

• Microsoft Office – including Word, PowerPoint, and Excel

• Very familiar with SFDC

• Ability to communicate well via phone and email

• Minimum of 2+ years related experience in Channel sales

• Associate degree or equivalent experience

• Light travel for events and trainings: 5%

• Ability to work with a highly collaborative team as well as excellent time management and interpersonal skills

Ways to stand out from the crowd:

• High attention to detail

• A great teammate

• Strong follow through

• Process oriented

• Self-sufficient work habit

• Flexible, coachable, and highly adaptable