Jobs at Ge Healthcare in Italy, Milan

Key Responsibilities

• Local Market Strategy & Execution: Adapt and implement marketing strategies based on local market dynamics, customer needs, and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with Sales, Medical Affairs, and Regulatory teams to ensure alignment of marketing strategies with business goals and compliance standards.
• Market Research & Analysis: Conduct market research and analyse customer feedback, competitor activities, and local market trends to inform strategic decisions.
• Campaign Execution: Lead the implementation of marketing campaigns in the field to drive customer engagement and product adoption.
• Sales Enablement: Partner with local sales teams to provide tailored tools, messaging, and programs that support effective customer engagement.
• Voice of the Market: Collect and synthesise insights from customers, sales, and competitors to influence regional messaging and content.
• Product Launch Support: Coordinate and execute local launch activities in collaboration with the international marketing team.
• Channel & Partner Engagement: Build and maintain relationships with key stakeholders, partners, and KOLs to enhance marketing reach and impact.
• Performance Tracking: Monitor key performance indicators and campaign effectiveness, providing actionable insights for continuous improvement.
• Regulatory Compliance: Ensure all marketing activities adhere to local and global regulatory and legal requirements.

Required Qualifications & Skills:

• Bachelor’s degree in Marketing, Business, Life Sciences, or a related field
• Significant years of marketing experience in the pharmaceutical, biotechnology, or medical device industry, with a strong understanding of diagnostic imaging products.
• Deep understanding of local healthcare systems, customer journeys, and competitive landscapes
• Strong collaboration skills with proven success working cross-functionally (e.g., sales, medical, regulatory)
• Excellent communication skills and fluency in both local language(s) and English
• Solid project management and organizational capabilities, with the ability to juggle multiple initiatives
• Willingness to travel as required for market visits, customer meetings, and conferences.

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key Responsibilities

· Develop and maintain an high level knowledge of Contrast Media Products.

· Develop and maintain an high level knowledge of CT, MR & Cathlab Scanning Procedures and Protocols.

· Develop and lead local sales strategies execution in Tuscany & Sardinia through a proactive attitude and constant information sharing.

· Perform high quality product demonstrations within assigned portfolio for customers, staff and other stakeholders in Tuscany and Sardinia.

· Ensure that product features and specifications are properly understood, through high value Medical Information.

· Review product performance versus users’ requirements to deliver optimal product utilization through onsite and/or remote support.

· Track product consumption to support volume forecasting during daily activities.

· Maintain satisfactory after-sale relationships and development of long-term customer relationships.

· Track activities through assigned tools & processes with constant monitoring of defined KPIs.

· Support tender process and documentation preparation.

· Respect pharmaceutical regulations.

· Contribute to pharmacovigilance data collection efforts.

· Provide professional presence at congresses and workshops to best represent PDx.

Required Qualifications:

· Scientific degree in Medicine, Pharmacy, CTF, Biotechnology and Biology or other experience/authorization that enable to work as Italian ISFinformatore scientifico del farmaco

· Significant experience in the Healthcare/Pharmaceutical sector.

· Proven customer acumen and relationship building skills in a healthcare environment.

· Strong communication and interpersonal skills, with demonstrated ability to work independently as well as with a team.

· Must be organized, self-motivated and possess business knowledge (e.g. sales, marketing) to develop sales objectives.

· Proficient computer and software skills are needed to maintain and input sales territory records and to complete sales data and promotional information.

· Proficiency in computer skills in Microsoft Office Suite products.

· Willingness to extensive travelling within his/her specified geographic area.

· Based inor willing to relocate

Preferred Qualifications

· English fluency (written and spoken).

· Experience interfacing with both internal team members and external customers as a part of a solution-based sales process.

· Strong written and verbal communication and clear-thinking skills with the ability to synthesize complex issues into simple messages.

Quality Specific Goals:

· Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

· Complete all planned Quality & Compliance training within the defined deadlines.

· Identify and report any quality or compliance concerns and take immediate corrective action as required.

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Essential Responsibilities:

• Evaluate tender documents in order to find red flags before sending them to sales force
• Put tender documents in the available tool
• Update and manage provider register on line
• Prepares offers using the available tool
• Help to consolidate technical information
• Be reference point for any requests coming from dealer relating to tender preparation

Qualifications/Requirements:

• Degree (preferred) or equivalent knowledge or work experience
• Proficiency in Word, Excel and Outlook
• Effective time management and organizational skills; able to balance multiple priorities
• Excellent interpersonal, verbal and written communications skills, flexible attitude
• Self-Starter, proactive, able to work independently with minimal direction, problem solver
• Team player with strong interpersonal skills
• Process oriented
• Project Management (preferred)
• English and Italian knowledge

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Responsibilities

• Assist in the development and implementation of HR projects across the Zone, including Culture and Belonging initiatives, wellbeing, development and talent management
• Provide local support to the HR team and colleagues in Italy, supporting with colleague communication, documentation, employer certifications, data analysis and labour relations activities, with potential to take on a client group over time
• Collaborate with the HR teams across the Zone to support in communications strategies and embedding competitive and attractive employment practices
• Conduct research on HR best practices and provide recommendations for improvements, progressively thinking about insights to provide to the P&C team, and being a trailblazer for the implementation of AI

Qualifications and Experience

• Certificates or qualifications in a relevant People & Culture field (i.e. HR Management, psychology, Labor Law Human Resources, Business Administration) or relevant work experience
• Strong interest in HR and a desire to learn and grow in the field
• An ambassador for our cultural operating principles
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy
• Good communication, interpersonal skills, and proactivity
• Advanced in MS Office (Word, Excel, PowerPoint) with a strong emphasis on Excel and data analysis
• Ability to handle confidential information with discretion
• Communication skills: Strong verbal and written communication abilities in Italian and English
• Teamwork: Ability to work collaboratively with others, while having fun in a high-paced environment
• Motivation and Willingness to Learn: A strong desire to learn and grow within the HR field
• Fluent English and Italian.

Desirable Skills

• Analytical skills: Ability to analyze data and generate insights.
• Problem-solving: Creative and effective solutions to HR-related issues.
• Adaptability: Flexibility to handle various tasks and changing priorities.
• Knowledge of AI: Understanding of artificial intelligence applications in HR.
• Social media: Ability to leverage social media for HR initiatives and communication.
• Additional languages

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key Responsibilities/essential functions include:

• Total system-level troubleshooting, installation, maintenance, and service repair needs on designated equipment.
• Interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to customers. Maintain communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintain tools and test equipment properly and ensure they are calibrated.
• Can identify Sales opportunities and communicate to account team in his/her geographic area
• Work as a member of the local team to provide efficient and cost-effective service to the assigned area
• Responsibly completes all administration tasks on time.
• Ensures timely completion of assigned FMIs and PMs
• Assist less experienced Junior Field Services Engineers on advanced and complex troubleshooting and technical fixes
• Cooperate with the internal stakeholders and interlocutors
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement

Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report immediately customer quality or compliance concerns to the Quality Organization.

Required Qualifications:

• Degree in Biomedical Engineering, Electronic Engineering, IT Engineering or similar field, or High specialization technical Diploma and a relevant experience on the field and with the customers
• Significant years of experience in troubleshooting, diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
• Comprehensive knowledge of a specific modality or multi-modalities, extensive knowledge and experience of MI machineries in particular
• Excellent analytical and communication skills with the ability to communicate complex technical issues clearly
• Expert in interacting with the Customer, drive positive relationships, ensure satisfaction
• Based in Toscana
• Fluent in Italian and English

Preferred Qualifications:

• Ability to show self-initiative & motivation and to work independently with minimum direction
• Experience interfacing with both internal team members and external customers as part of a solution-based service process
• Change agent and process oriented
• IT & connectivity skills

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key responsibilities include:

• Maximize sales orders, margin, market share, customer satisfaction of MR modality and business solutions;
• Develop good long term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the team and Company/GE businesses;
• Organize product demonstrations, sites visits and follow-up and prepare, co-ordinate the tender response and validate the tender documentation in collaboration with Sales Account Manager;
• Providing pricing strategy and ensure pricing compliance for segment opportunities;
• Providing training to all sales team members on strategy and product offerings;
• Generates, record and maintain customer profiles, including keeping track of key decision makers and ensures knowledge and compliance with Company policies and quality processes;
• Maximize sales orders, margin, market share, customer satisfaction of MR modality and business solutions;
• Develop good long term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the team and Company/GE businesses;
• Compiling lists of prospective customers and sales leads. Follow up as necessary;
• Support sales of assigned Interventional product and business solutions to customers;
• Organize product demonstrations, sites visits and follow-up;
• Prepare and co-ordinate the tender response and validate the tender documentation in collaboration with Sales Account Manager;
• Co-ordinate customer follow-up and IB action to ensure maximum retention rate;
• Representing the company at trade association meetings to promote product and company;
• Track market effectively and provide accurate current and forecasts data using information tools available. ;
• Communicate market information effectively to/from the field including competitor data.
• Communicate effectively with members of sales/marketing/service team to maximize all sales potential and communicates leads to relevant colleagues.
• Generates, record and maintain customer profiles, including keeping track of key decision makers.
• Ensures knowledge of and compliance with Company policies and quality processes

Required Qualifications:

• Bachelors Degree or selling experience in a medical MR field
• Selling & Negotiation skills, excellent verbal and written communication skills
• Technical expertise in Interventional is valued.
• Able to travel
• Fluent in English
• Valid motor vehicle license

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

:

Financial Performance & Sales Management

• Is accountable to achieve the quarterly and yearly Operating Plan targets (Orders, Sales, Contribution Margin, and Cash, where applicable) for Italy, Israel and Malta.
• Is accountable for timely and accurate forecasting of Orders and S&I and is responsible for driving optimal Imaging Operating Mechanisms (IOMs) to monitor and track progress of opportunities and deliver on Order commitment.
• Is responsible to ensure that all PSS utilize the required sales tool (CRM) to create pipeline visibility and assist accurate forecasting (SFDC rigor).
• Provide input to and contribute to the formulation of the yearly business planning cycles for the IGS Business within IMI (e.g. Marketing plan, BPR session). Is responsible to set appropriate OP targets for PSS

Customers, Market & Product expertise

• Continuously develop deep clinical and technical knowledge of products, including awareness of current and future trends in IGS healthcare technology and healthcare funding mechanisms.
• Understand and analyze market dynamics and competition to set business strategies and develop opportunities (i.e., protect IB); provide ongoing feedback to management (Region and IGT marketing).
• Drive product’s configuration quality at the point of offer and order entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Lead, educate and drive products positioning & strategy (value proposition and key messages) of IGS product/solution/service through adequate products training sessions to sales teams (PSS & AM).
• Coach and assist the PSS/PCS with the differentiation of product offerings during the various stages of the sales process; ensure that all PSS/PCS have clear opportunity management activity and call plans to ensure efficient coverage of decision makers and influencers
• Maintain professional relations with KOLs and customers in Academia, and nurture relationships with professional society stakeholders, to ensure understanding of needs and positioning new products (NPIs) in these key customer groups.

Team Coaching

• Drive a culture of Simplification, Lean and Digital adoption among the team members, encouraging and facilitating the collaboration across horizontal teams (Service, ITO, OTR, Finance, Design team, etc.).
• Drive employee engagement activities to ensure retention, recognizing success, sharing best practices, providing exposure to senior leaders within the Region and Headquarters. Drives performance management within the team, providing a regular mechanism of feedbacks through the PPG tool.
• Regularly provides updates to team on company, region product strategies and customer insights. Act as a role model for collaborative mindset across functions, facilitate effective communication & trustful collaboration within the Zone/Product matrix organization.

:

• Education to Bachelor/Master Degree level (preferred).
• Grounded, solid experience in healthcare industry with track record in Sales functions.
• Solid experience in people management, leadership skills, as well as sales coaching & team building skills.
• Strong business acumen and data interpretation; negotiation and financial skills. Strong leadership capabilities, including strategic planning and execution, influencing skills.
• High level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact that builds effective strategic relationships.
• Ability to energize, develop, and build rapport, collaboration and influence at all levels within an organization.
• Act as inspirational leader with optimism, highly approachable and humble.
• Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward-thinking and customer-first attitude.
• Excellent oral and written communications skills in English and local language.
• Excellent time management skills with the ability to manage multiple details and deadlines.

Inclusion and Diversity

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.