Sr Project Manager - Commercial Bank jobs at Capital One in United States, Charlotte

Agency Finance Manager

Responsibilities:

Responsibilities of the position include being a subject matter expert and key contact internally withRisk, Compliance and Audit and externally with the Agencies. In addition to the following responsibilities (either directly or via oversight and leadership of the team):

• Manage insurance compliance and reporting to GSE’s

• Vendor compliance and oversight;

• Oversight and quality review of New Loan Boarding

• Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams

• Ensure compliance with Agency guidelines

• Ensure compliance with Master Servicing procedures for the loan servicing portfolio

• Proactively manage, research, identify and resolve payment problems, monetary and non-monetary delinquencies and other complex borrower related issues

• Track Loan Operations metrics and ensure teams are well managed

• Ability to understand complex customer needs

• Applies experience and analysis to develop creative and innovative solutions for variousissues

• Provide guidance to the team on all aspects of GSE requirements, communication, andreporting

• Work directly with the Agency Finance technology team on dashboards and enhanced reporting tools.

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 4 years of experience working in Commercial Real Estate

• At least 3 years of experience managing a loan servicing team

• At least 2 years of Fannie Mae and Freddie Mac experience

Preferred Qualifications:

• 5+ years of experience working with GSE-backed multifamily loans

• 4+ years of experience managing a loan servicing team

• 3+ years of Fannie Mae and Freddie Mac experience

Charlotte, NC: $115,200 - $131,500 for Agency Operations ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Area Sales Manager - Asheville, NC

As a Digital Sales Consultant for Capital One Auto Finance, you will partner closely with a defined set of Automobile Dealerships, providing consultative guidance to help each dealer achieve its operational objectives. Your ability to build entrenched relationships with business owners and key decision makers throughout the organization will ensure adoption of our suite of lead-generation products and lending solutions. As the primary point of contact for each dealer, you will be responsible for the end-to-end activities related to product adoption including the product presentation, dealership training, and monitoring of dealer performance. Backed by the strength of Capital One Auto Finance’s dominant position in automotive financing and powered by our position as tech leader in the industry, you will become part of the team that is rapidly expanding its footprint across the spectrum of dealership sales and financing operations.

Job Description:

• Establish trusted relationships with key decisions makers at each dealer location

• Maintain and grow Capital One Auto Finance’s leading position as a national full credit spectrum auto lender

• Be a product expert across our digital lead-generation platform and provide solutions that help dealers achieve their sales objectives

• Confidently deliver sales presentations and facilitate dealer training to drive product adoption

• Be innovative, organized, and driven to achieve extraordinary business results while providing best in class service to each dealer

• Create and execute a monthly plan of dealer engagement based on careful analysis of available data and sales metrics

• Work closely with internal business partners and teammates to drive cohesion and operational excellence

The ideal candidate will:

• Have an entrepreneurial spirit and serve as an advocate for our customers

• Thrive in a fast paced, rapidly changing environment, acquiring and maintaining high levels of product, service, and process knowledge

• Be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customers

• Demonstrate the ability to work remotely and independently with ample self-motivation and discipline

• Possess superior relationship building, consulting, and closing skills

• Have exceptional written, verbal, and presentation skills

• Cultivate a desire for learning and personal growth with the ability to use feedback in a positive way with personal accountability

• Demonstrate proficiency in using customer relationship management systems

Basic Qualifications:

• High school diploma, GED or equivalent certification

• At least 1 year of financial services experience or business to business sales

Preferred Qualifications:

• Bachelor’s Degree

• 1+ year of experience representing lead-provider products and solutions

• 1+ year of experience in the automotive financing or advertising media industries

Sales Territory: $108,200 - $144,300 for Area Sales ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Dealer Success Manager

This Dealer Success Manager position will work to cover the Charlotte, NC metro area. As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company’s bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

General Responsibilities:

-Training and onboarding dealerships onto different programs, with follow-up meetings to ensure product and process understanding

- Assisting in the creation of training and onboarding materials and processes for dealerships

- Product and Process troubleshooting

- Providing subject matter expertise on processes when representing the Sales organization

Basic Qualifications:

High School diploma, GED or equivalent certification

At least 1 year of experience in Process Management

At least 1 year of experience in Relationship management

Sales Territory: $106,700 - $121,700 for Dealer Success Manager (SM224)This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Audit Manager: Compliance (Hybrid)

Responsibilities include:

• Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas.

• Design and perform compliance audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes.

• Provide significant input into the development of the annual audit plan.

• Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery.

• Establish and build working relationships with internal and external management.

• Communicate the results of audit projects to management (written reports/oral presentations).

• Manage audit work and project resources during audit engagements, providing feedback on work performed to audit team members, as appropriate.

Here's what we're looking for in an ideal teammate:

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions and test assumptions.

• You seek to deepen relationships and shared objectives with your business partners to deliver an elevated value proposition and outstanding business results.

• You’re a firm believer that data will only make you a better Auditor. This part will require looking at some data, so you’ll want to ensure that analytics doesn’t scare you off.

• You're a teacher. You have a passion for coaching and investing in the development of your team.

• Lastly, you create energy and an environment that makes it easy to attract, hire, and retain top talent.

Travel Expectations:

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in auditing, at least 5 years in compliance, at least 5 years in risk management, or a combination

• At least 3 years of experience leading audits and performing in the role of auditor-in-charge

Preferred Qualifications:

• Master’s Degree in Accounting, Master’s Degree in Finance, Master’s Degree in Economics, or Master of Business Administration

• Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Risk Compliance Manager (CRCM) or a relevant certification

• 6 + years of experience in auditing one of the following areas: consumer compliance, banking or financial services industry, risk management.

• 6+ years of experience in banking or the financial services industry

• 1+ years of experience with data analytics tools in support of internal audit

• 1+ years of experience with privacy compliance in the financial services industry

This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Charlotte, NC: $132,800 - $151,600 for Audit Manager Chicago, IL: $132,800 - $151,600 for Audit Manager McLean, VA: $146,100 - $166,700 for Audit Manager New York, NY: $159,400 - $181,900 for Audit Manager Plano, TX: $132,800 - $151,600 for Audit Manager Richmond, VA: $132,800 - $151,600 for Audit Manager Riverwoods, IL: $132,800 - $151,600 for Audit ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Manager Agency Insurance

The Senior Manager Insurance will be responsible for managing a team of Associates and the oversight of Insurance Compliance functions for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac, and Ginnie Mae (Government-Sponsored Enterprise or GSEs). This individual will also be responsible for providing information to both internal stakeholders (other LOBs) and external stakeholders (borrowers, insurance agents, third party providers, and the GSEs). Additionally, they will be responsible for identifying, researching, solving and/or responding to requests, inquiries, and problematic situations in a timely manner.

Responsibilities:

• Responsibilities of the position include being a subject matter expert and key contact internally with Risk, Compliance and Audit and externally with the Agencies, Third Party Vendors in addition to the following responsibilities (either directly or via oversight and leadership of the team):

• Evidence of Insurance and Policy collection; Paid receipt/invoice collection; Insurance Compliance reviews, requests for modifications, etc...; Vendor compliance and oversight; Force placement insurance coverage; Regulatory Compliance for Flood Insurance;

• Insurance Reporting and certifications to GSE’s and Master Servicers

• Ensures Team metrics are functions are well managed

• Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams

• Ensure compliance with Agency guidelines

• Ensure compliance with Master Servicing procedures for the loan servicing portfolio

• Performing problem research

• Applies experience and analysis to develop creative and innovative solutions for variousissues

• Provide guidance to the team on all aspects of GSE requirements, communication, and reporting

• Work directly with Agency Finance technology team on dashboards and enhanced reporting tools.

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 5 years of experience working in Commercial Real Estate

• At least 5 years of experience managing a loan servicing team

Preferred Qualifications:

• 6+ years of experience working with GSE-backed multifamily loans

• 6+ years of experience managing a loan servicing team

Charlotte, NC: $140,600 - $160,400 for Sr. Agency Ops Manager McLean, VA: $154,600 - $176,400 for Sr. Agency Ops ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Agency Finance Manager

Responsibilities:

Responsibilities of the position include being a subject matter expert and key contact internally withRisk, Compliance and Audit and externally with the Agencies. In addition to the following responsibilities (either directly or via oversight and leadership of the team):

• Manage insurance compliance and reporting to GSE’s

• Vendor compliance and oversight;

• Oversight and quality review of New Loan Boarding

• Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams

• Ensure compliance with Agency guidelines

• Ensure compliance with Master Servicing procedures for the loan servicing portfolio

• Proactively manage, research, identify and resolve payment problems, monetary and non-monetary delinquencies and other complex borrower related issues

• Track Loan Operations metrics and ensure teams are well managed

• Ability to understand complex customer needs

• Applies experience and analysis to develop creative and innovative solutions for variousissues

• Provide guidance to the team on all aspects of GSE requirements, communication, andreporting

• Work directly with the Agency Finance technology team on dashboards and enhanced reporting tools.

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 4 years of experience working in Commercial Real Estate

• At least 3 years of experience managing a loan servicing team

• At least 2 years of Fannie Mae and Freddie Mac experience

Preferred Qualifications:

• 5+ years of experience working with GSE-backed multifamily loans

• 4+ years of experience managing a loan servicing team

• 3+ years of Fannie Mae and Freddie Mac experience

Charlotte, NC: $115,200 - $131,500 for Agency Operations ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Principal Project Manager, Commercial BankCharlotte, NC: $93,400 - $106,600 for Principal Process Manager McLean, VA: $102,700 - $117,200 for Principal Process Manager Plano, TX: $93,400 - $106,600 for Principal Process Manager Richmond, VA: $93,400 - $106,600 for Principal Process ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.