Capital One Agency Finance Manager 

United States, North Carolina, Charlotte 

956902176

Agency Finance Manager

Responsibilities:

Responsibilities of the position include being a subject matter expert and key contact internally withRisk, Compliance and Audit and externally with the Agencies. In addition to the following responsibilities (either directly or via oversight and leadership of the team):

• Manage insurance compliance and reporting to GSE’s

• Vendor compliance and oversight;

• Oversight and quality review of New Loan Boarding

• Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams

• Ensure compliance with Agency guidelines

• Ensure compliance with Master Servicing procedures for the loan servicing portfolio

• Proactively manage, research, identify and resolve payment problems, monetary and non-monetary delinquencies and other complex borrower related issues

• Track Loan Operations metrics and ensure teams are well managed

• Ability to understand complex customer needs

• Applies experience and analysis to develop creative and innovative solutions for variousissues

• Provide guidance to the team on all aspects of GSE requirements, communication, andreporting

• Work directly with the Agency Finance technology team on dashboards and enhanced reporting tools.

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 4 years of experience working in Commercial Real Estate

• At least 3 years of experience managing a loan servicing team

• At least 2 years of Fannie Mae and Freddie Mac experience

Preferred Qualifications:

• 5+ years of experience working with GSE-backed multifamily loans

• 4+ years of experience managing a loan servicing team

• 3+ years of Fannie Mae and Freddie Mac experience

Charlotte, NC: $115,200 - $131,500 for Agency Operations ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.