Capital One Senior Manager Agency Insurance 

United States, North Carolina, Charlotte 

300526680

Senior Manager Agency Insurance

The Senior Manager Insurance will be responsible for managing a team of Associates and the oversight of Insurance Compliance functions for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac, and Ginnie Mae (Government-Sponsored Enterprise or GSEs). This individual will also be responsible for providing information to both internal stakeholders (other LOBs) and external stakeholders (borrowers, insurance agents, third party providers, and the GSEs). Additionally, they will be responsible for identifying, researching, solving and/or responding to requests, inquiries, and problematic situations in a timely manner.

Responsibilities:

• Responsibilities of the position include being a subject matter expert and key contact internally with Risk, Compliance and Audit and externally with the Agencies, Third Party Vendors in addition to the following responsibilities (either directly or via oversight and leadership of the team):

• Evidence of Insurance and Policy collection; Paid receipt/invoice collection; Insurance Compliance reviews, requests for modifications, etc...; Vendor compliance and oversight; Force placement insurance coverage; Regulatory Compliance for Flood Insurance;

• Insurance Reporting and certifications to GSE’s and Master Servicers

• Ensures Team metrics are functions are well managed

• Serve as a liaison between the Loan Servicing Team, Asset Management, Closing, Capital Markets, and Origination teams

• Ensure compliance with Agency guidelines

• Ensure compliance with Master Servicing procedures for the loan servicing portfolio

• Performing problem research

• Applies experience and analysis to develop creative and innovative solutions for variousissues

• Provide guidance to the team on all aspects of GSE requirements, communication, and reporting

• Work directly with Agency Finance technology team on dashboards and enhanced reporting tools.

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 5 years of experience working in Commercial Real Estate

• At least 5 years of experience managing a loan servicing team

Preferred Qualifications:

• 6+ years of experience working with GSE-backed multifamily loans

• 6+ years of experience managing a loan servicing team

Charlotte, NC: $140,600 - $160,400 for Sr. Agency Ops Manager McLean, VA: $154,600 - $176,400 for Sr. Agency Ops ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.