Capital One Principal Project Manager Commercial Bank 

United States, North Carolina, Charlotte 

765345417

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a project manager/delivery lead within the Commercial Transformation Office, you will drive a variety of high-priority projects that support the organization's strategic transformation. You will take on important and exciting responsibilities from day one, working closely with key stakeholders across the Commercial bank. You are a service-oriented individual with strong critical thinking and organizational abilities, who is adaptable and energized by new experiences. You will work with smart and passionate people to deliver results that enable growth and have a direct impact on the client experience. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

The ideal candidate:

• Is comfortable working on technical and non-technical projects

• Is intellectually curious and interested in solving complex problems

• Displays a passion for leading project teams to their highest potential

• Has experience or an interest in working with business leaders and senior stakeholders

• Exercises good judgment and discretion when working with sensitive material or subject matter

General Responsibilities:

• Lead small to medium-sized projects around business process, technology, and operations; provide direction to project teams and peers

• Demonstrate excellent project management skills, with the ability to navigate ambiguity and quickly put structure in place to move work forward

• Design, develop, and manage project plans in a complex dynamic environment; revise as needed to meet changing requirements

• Ensure projects are documented appropriately to mitigate risk and deliver on time

• Assess internal and external factors that can affect project outcomes, leverage problem solving and influencing skills to ensure project plans deliver on intent

• Build relationships and partner cross-functionally to ensure delivery of commitments, provide strategic and tactical thought partnership to effectively drive project delivery

• Actively pursue/develop solutions that anticipate customer/partner needs and expectations, partner with internal customers to understand and address process and associate impacts

• Communicate with and manage stakeholders at all levels, flex style as needed to inform and influence outcomes

• Use data/evidence-driven approach to determine project success criteria and measure impact

• Work with team members and peers on initiatives that drive engagement, enablement, inclusion and learning opportunities for the team

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of Project Management experience

Preferred Qualifications:

• MBA or Masters Degree

• At least 5 years of Project Management experience

• At least 3 years experience in Commercial Banking or Financial Services

• PMP, Lean, Agile or Six Sigma certification