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meet with mentors, make new friends across the globe and create a thriving personal network.
gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.What you’ll do:
Expected start date:June, 2024
In a support capacity, you will have the following key responsibilities:
• Troubleshooting complex 3rd and 4th level issues reported by SAP partners via the web-based messaging system and providing the best available solution or workaround within the agreed service levels.
• Evaluating the impact of the reported issues on our client’s business.
• Liaising with Development Teams to identify bugs and missing product functionality.
• Capable in technical documentation and creation of knowledge-based assets.
• Participating in internal projects that drive Support Automation and Partner Enablement.
What you bring:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
• University students enrolled in Business Administration or Accounting related courses, with at least two years until graduation.
• Knowledge of Brazilian Tax System.
• Knowledge of Operating Systems (Windows).
• It is a plus: Knowledge of Relational Databases (E.g.: SQL Server, etc.), SQL language and database administration.
• Working in fast changing environments, acquiring, and sharing knowledge and improving processes.
• Continuous learner and faster adopter of new technology process
• Customer oriented, self-motivated, and pro-active working attitude.
• Good problem solving & analytical ability.
• Good customer focus & interpersonal skills.
• English (written & spoken). Spanish is an advantage.
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