• You will manage and drive the renewals process for a portfolio of accounts, ensuring timely and accurate renewals of contracts.
• Build strong, lasting relationships with customers by understanding their needs and advocating for their success.
• Identify and address potential risks to ensure high retention and renewals.
• This role will allow you to collaborate with account managers, customer success, and support teams to develop strategies that deliver value to customers.
• Negotiate renewal contracts and pricing, ensuring alignment with both customer needs and company goals.
• You will have the chance to identify upsell and cross-sell opportunities within existing accounts to increase revenue growth.
• Through a strategic mindset you will maintain accurate forecasting and reporting of renewal status and pipeline activities.
• You will provide insights and feedback to product and customer success teams to enhance customer experience.
• Stay current on company product offerings, industry trends, and customer requirements.
• As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems.