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NetApp VP Business Operations United States, Oregon 97905386
14.07.2024
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Responsibilities
- Oversee business operations for all cloud transactions across our hyperscaler partners.
- Manage and support the cloud portfolio including first-party, third-party, and marketplace products and services.
- Manage the end-to-end lead to cash process, including Salesforce.com and revenue recognition.
- Ensure seamless integration and optimization of processes to enhance business performance.
- Leverage significant experience within a SaaS business to drive financial performance.
- Drive continuous improvement projects to enhance business operations excellence.
- Lead operations projects with cross functional teams from Product engineering, IT, Commerce, Sales Operations, Field sales, and Hyperscalers.
- Develop action plans to address and resolve operational challenges.
- Comfortably manage shifting priorities and a variety of operational tasks.
- Oversee NPI processes and understand their impact on operations, finance, legal, and sales.
- Ensure seamless integration of new or changed products into existing systems.
- Lead the revenue operations or deal desk operations function.
- Manage the business intelligence function to support data-driven decision-making.
- Establish and maintain the rhythm of the business (RoB) to ensure alignment and performance tracking.
Qualifications
- Bachelor's degree in Business Administration, Operations Management, or related field. MBA preferred.
- Proven experience in business operations within the cloud services industry.
- Strong background in data operations, quality control, and technical integrations
- Expertise in managing product lifecycles, pricing strategies, and new product introductions.
- Extensive knowledge of lead to cash processes, Salesforce.com, and revenue recognition principles.
- Strong project management skills with a track record of successful strategic project oversight.
- Ability to analyze complex issues, prioritize tasks, and drive resolution.
- Excellent communication skills, capable of presenting to executives and collaborating with team members.
- Experience with NPI processes and understanding their impact on various business functions.
- Proven ability to manage revenue operations and business intelligence functions.
- Process-oriented mindset with the ability to balance detail with practicality.
- Familiarity with cloud providers’ marketplaces is a plus.
- Proficiency with CRM CPQ tools.
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