Citi Group VP BIR Business Operations Officer Hybrid 

United States, Florida, Tampa 

400375267

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Demonstrates subject matter expertise and application of GRC and MCA policy, standards, and procedures; proficiently uses Citi Risk & Controls GRC and MCA tools.
• Manages assigned portfolio, tasks, and responsibilities in accordance with defined Monitoring and testing frequencies, and the ORM calendar/schedule.
• Completes Monitoring and testing methodologies across various and different Controls over Credit Risk Activities, demonstrating the use of strong analytical thinking and critical reasoning.
• Analyzes modified/new risk-rated Activities, Controls or Monitoring; assesses the impact of new work requests on the team, the transfers of AUs’ Monitoring and testing; provides management with detailed analysis and recommends requirements.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Prior MCA monitoring and testing work experience; experience with GRC MCA tools
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Excellent problem solving skills Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Anticipated Posting Close Date:

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