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JPMorgan UX Writer 
United Kingdom, England, London 
976353645

01.09.2024


You will be working alongside design, product, research and engineering committed to creating customer-led experiences. You will play a crucial part in writing UX content, with a particular focus on mobile platforms, helping customers complete journeys in a delightful and accessible way

Job Responsibilities

  • Write human centric product content following content strategy and guidelines
  • Work with designers, researchers, product managers, and engineers to understand customers' problems and business challenges
  • Effectively manage multiple projects at different stages of product lifecycle
  • Develop messaging with an eye toward accessibility and localising for different markets
  • Partner with research to observe and conduct UX research to inform content-related experiences.
  • Collaborate with brand, legal, risk business functions to facilitate progress and influence direction

Required qualifications, capabilities and skills:

  • Hands-on experience writing product content for B2C experiences, proven by a portfolio.
  • Advanced proficiency in written and verbal English. Attention-to-detail, writing, grammar, and proofreading skills.
  • Experience working with CMS platforms and design tools (we use Figma)
  • Thrive in a fast-paced, collaborative, team-oriented, cross-functional environment
  • Develop and sustain effective and cooperative working relationships with peers, managers and other internal or external stakeholders
  • Bachelor’s Degree in Communications, Content Strategy, English, Journalism, Creative Writing, Human Centred Design or relevant work experience