JPMorgan UX Writer 

United Kingdom, England, London 

976353645

You will be working alongside design, product, research and engineering committed to creating customer-led experiences. You will play a crucial part in writing UX content, with a particular focus on mobile platforms, helping customers complete journeys in a delightful and accessible way

Job Responsibilities

• Write human centric product content following content strategy and guidelines
• Work with designers, researchers, product managers, and engineers to understand customers' problems and business challenges
• Effectively manage multiple projects at different stages of product lifecycle
• Develop messaging with an eye toward accessibility and localising for different markets
• Partner with research to observe and conduct UX research to inform content-related experiences.
• Collaborate with brand, legal, risk business functions to facilitate progress and influence direction

Required qualifications, capabilities and skills:

• Hands-on experience writing product content for B2C experiences, proven by a portfolio.
• Advanced proficiency in written and verbal English. Attention-to-detail, writing, grammar, and proofreading skills.
• Experience working with CMS platforms and design tools (we use Figma)
• Thrive in a fast-paced, collaborative, team-oriented, cross-functional environment
• Develop and sustain effective and cooperative working relationships with peers, managers and other internal or external stakeholders
• Bachelor’s Degree in Communications, Content Strategy, English, Journalism, Creative Writing, Human Centred Design or relevant work experience