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Uber Outbound Sales Team Leader Uber Eats 
United States, West Virginia 
963901299

11.12.2024

About the Role:

By joining our team, you will play a critical role in ensuring that merchants get off to a great start, optimize the onboarding process, setting up their account properly, ensuring they are educated, while generating engagement with our tools like ads and offers.

Team Leadership & Development:
  • Lead & Motivate: Manage a team of 4–6 junior sales representatives, fostering a culture of collaboration, innovation, and high performance.
  • Coaching & Mentoring: Provide tailored training and professional development to enhance the team’s sales capabilities. Set clear and achievable goals through regular performance reviews.
  • Performance Tracking: Monitor team KPIs, including Close Win (CW), First Trip (FT), GB/FT, MPF, and engagement metrics, ensuring alignment with overall sales objectives.
Sales Strategy & Execution:
  • Support & Sell: Balance team management with an individual sales quota by closing deals in challenging sales missions.
  • Territory Management: Optimize the allocation of sales territories and ensure targeted outreach based on strategic priorities.
  • Pricing & Pitching: Provide guidance on pricing and pitching strategies tailored to specific market conditions.
Onboarding & Enablement:
  • Smooth Integration: Oversee the onboarding process for new team members and ensure seamless handoffs from sales to merchant activation.
  • Operational Support: Act as the main point of contact for issues related to the sales cycle, including outreach, compliance (e.g., PSD2, KYC), and process improvements.
Strategic Initiatives:
  • Optimize Processes: Identify and execute projects to improve sales efficiency, such as playbook creation, enablement activities, and adoption pushes.
  • Insights & Reporting: Prepare insights for leadership on team performance, structural improvements, and key sales milestones.
  • Drive Engagement: Focus on structural projects that enhance the quality of merchant onboarding and engagement, driving sustainable growth.

Basic Qualifications:

  • Bachelor’s degree in Business, Marketing, Sales, or a related field. 2–4 years of experience in sales, account management, or a similar role.
  • Demonstrated ability to lead and develop a high-performing team.
  • Strong organizational, communication, and analytical skills. Proficiency in CRM tools (e.g., Salesforce) and G-Suite/MS Office applications.

Preferred Qualifications:

  • Previous experience in a team leadership or management role.
  • Familiarity with the food delivery or digital marketplace industries.
  • Proven track record in meeting or exceeding sales quotas.
  • Strong strategic thinking and problem-solving abilities.
  • Ability to thrive in a fast-paced, high-pressure environment.

What We Offer:

  • Career Growth: Opportunities to advance within Uber’s global network.
  • Collaboration: Work with a dynamic team and cross-functional stakeholders to shape the future of Uber Eats.
  • Impact: Play a pivotal role in driving Uber Eats' growth by empowering a high-performing sales team.
  • Inclusive Environment: A collaborative and diverse workplace where your ideas and contributions are valued.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .