Microsoft Sales Strategy Enablement Technical Lead 

Taiwan, Taoyuan City 

961970069

Required/minimum qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 1+ year(s) experience in business consulting, sales, sales operations, information technology (IT) account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
• 1+ year(s) experience in in Near Term Strategy (1 years out), Management Consulting, or Finance.
• Experience with Microsoft’s MCAPS ecosystem and sales operations processes.

Preferred qualifications

• Systems thinker with an analytical foundation.

• Organizational, communication, and stakeholder management experience.

• Proficiency in managing scope, prioritizing backlogs, and driving delivery without losing sight of quality or impact.

• Experience managing multiple priorities in a fast-paced, matrixed environment.

• Experience with deep technical discussions, enabling informed trade-offs, risk management and alignment with business goals.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until July 19, 2025.

Tool Operations & Sustainment

• Serve as the primary Revenue Operations (RevOps)point of contact for day-to-day tool performance, issue triage, and resolution.

• Manage product backlog- scope and prioritize business requirements based on ROI analysis for Sales Operations tools and drive implementation with Engineering Data Operations and Tools (EDOT) team.

• Ensure adherence to data governance and compliance standards across tools and processes.

User Support & Enablement

• Provide support for internal users, including troubleshooting, access management, and usage guidance.

• Collaborate with field partners to improve tools and identify processes to increase efficiency, remove blockers, reduce redundancies, reduce manual work, or save time within Sales Programs.

• Synthesize feedback and provides recommendations to senior stakeholders

• Develop and deliver training materials, onboarding guides, and knowledge base content to drive tool adoption.

• Act as a liaison between end users and technical teams to translate business needs into system enhancements.

• Develop and implement effective change management strategies and plans to support organizational initiatives, ensuring smooth transitions and minimized disruption to operations.

Continuous Improvement & Change Management

• Identify opportunities for automation, simplification, and process optimization within the tool ecosystem.

• Support the rollout of new features and capabilities, including change communications and stakeholder engagement.

• Participate in planning and roadmap discussions to align sustainment efforts with strategic priorities.

• Evaluate the effectiveness of current resource models identifying ways to optimize or prove/disprove current thinking within the organization.

Cross-Functional Collaboration

• Work closely with Sales Ops, Engineering, and Field teams to ensure tools meet evolving business needs.

• Support rhythm-of-business (RoB) cadences by ensuring tools are ready for key planning milestones and reporting cycles.

Other

• Embody our and