SAP Finance Specialist Cash Collections 

Philippines, Pasig 

948208001

Role Description:

The main focus is reduction of DSO and improvement of cash-flow by driving timely settlement from

Key Areas of Responsibility and Tasks:

• Perform monitoring and collection of receivables including overdue receivables
• Proactively call customers to reassure the time of invoice payment
• Creation and distribution of dunning letters to customers in a prompt and accurate manner
• Investigate billing discrepancies and respond to external queries through Dispute Cases
• Handle a selected group of customers
• Work closely with both internal & external customers to expedite the collection efforts
• Investigate A/R impairments and propose Sales Allowances
• Escalate to management team any problem that holds the collection process to flow
• Update reports and send the statement of accounts to each customer
• Support the training of new team members
• Participate in projects
• Monitor open dispute cases
• Follow SAP processes and use application tools available in ISP
• Support Ad-hoc queries and contributes to projects
• Contact for external and internal auditors
• Analyze and investigate dispute cases to avoid complaints in future

Competences & Skills:

• Accounting and collections knowledge
• Customer focus approach
• Communication skills (verbally and written)
• Monitoring of payment behavior of customers
• Ability to work under pressure
• Ability to work in an international environment
• Understanding of SAP´s goals and strategy
• SAP Employee Competencies
• IT Principles & data security
• Partner & Third Party Engagement
• Quality Focus
• Results Driven
• Self-Development
• Teamwork & Collaboration
• Operate SAP Financial Processes & Systems
• Analytics capabilities
• Good problem solving skills are required
• Must be a well-organized and self-starter with "can do" attitude

Experience & Language Requirements

• Working experience within a finance related field required (2-5 years)
• Fluent written and spoken language skills of the one needed in customer contact
• Basic command of written and spoken English

Education

• Successfully completed University Degree
• Accounting or related field of knowledge is required
• Professional Training & Certification

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