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SAP Finance Specialist Cash Collections 
Philippines, Pasig 
948208001

30.08.2024

Role Description:

The main focus is reduction of DSO and improvement of cash-flow by driving timely settlement from

Key Areas of Responsibility and Tasks:

  • Perform monitoring and collection of receivables including overdue receivables
  • Proactively call customers to reassure the time of invoice payment
  • Creation and distribution of dunning letters to customers in a prompt and accurate manner
  • Investigate billing discrepancies and respond to external queries through Dispute Cases
  • Handle a selected group of customers
  • Work closely with both internal & external customers to expedite the collection efforts
  • Investigate A/R impairments and propose Sales Allowances
  • Escalate to management team any problem that holds the collection process to flow
  • Update reports and send the statement of accounts to each customer
  • Support the training of new team members
  • Participate in projects
  • Monitor open dispute cases
  • Follow SAP processes and use application tools available in ISP
  • Support Ad-hoc queries and contributes to projects
  • Contact for external and internal auditors
  • Analyze and investigate dispute cases to avoid complaints in future

Competences & Skills:

  • Accounting and collections knowledge
  • Customer focus approach
  • Communication skills (verbally and written)
  • Monitoring of payment behavior of customers
  • Ability to work under pressure
  • Ability to work in an international environment
  • Understanding of SAP´s goals and strategy
  • SAP Employee Competencies
  • IT Principles & data security
  • Partner & Third Party Engagement
  • Quality Focus
  • Results Driven
  • Self-Development
  • Teamwork & Collaboration
  • Operate SAP Financial Processes & Systems
  • Analytics capabilities
  • Good problem solving skills are required
  • Must be a well-organized and self-starter with "can do" attitude

Experience & Language Requirements

  • Working experience within a finance related field required (2-5 years)
  • Fluent written and spoken language skills of the one needed in customer contact
  • Basic command of written and spoken English

Education

  • Successfully completed University Degree
  • Accounting or related field of knowledge is required
  • Professional Training & Certification