Adidas SPECIALIST GBS ACCT & SALES OPS FRENCH SPEAKER 

Norway 

946232727

KEY RESPONSIBILITIES

• Support communication with customers via all relevant communication channels (e-mail, tickets, phone) and providing information such as related to orders and articles and compiling various order-related analyses at the request of customers or sales;

• Perform Orderbook management by recording and managing all types of orders; manage deliveries to ensure timely and complete delivery, including order prioritization in compliance with the strategic guidelines for sales control; monitor electronic receipts for errors and correct these errors using the tools provided.

• Working in close cooperation with internal and external departments when dealing with the following topics: backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, returns and complaints.

• Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales.

• Standing in for and supporting colleagues working in other groups within Account Operations

KNOWLEDGE SKILLS AND ABILITIES

• Business fluency in English, and French and great external stakeholder communication;

• University degree or equivalent experience;

• Ideally 2-3 years of relevant experience in B2B/Wholesale support;

• Solid knowledge of Excel - VLookUps and Pivot Tables

• Ideally, knowledge in SAP FI and Assist (Salesforce);