Adidas SPECIALIST GBS ACCT & SALES OPS ITALIAN SPEAKER 

Australia, New South Wales, Sydney 

619510074

You'll be part of a team of Account and Sales Operations (ASO), responsible for supporting the business in achieving sales and market strategy objectives. You will ensure a reliable, adequate, and competitive B2B customer service level for all assigned wholesale customers of the channel.

KEY RESPONSIBILITIES

• Support communication with customers via all relevant communication channels providing information related to orders and articles and compiling various order-related analyses at the request of customers or sales;

• Working in close cooperation with internal and external departments when dealing with the following topics: backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, returns and complaints;
• Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales;
• Support the team lead in key tasks of the ASO team;

KNOWLEDGE SKILLS AND ABILITIES

• University degree or equivalent experience;
• Ideally 3 years of relevant experience in Customer/B2B/Wholesale support;
• Business fluency in English and Italian;
• Solid knowledge of Excel - VLookUps and Pivot Tables
• Ideally, knowledge in SAP FI and Assist (Salesforce);