Microsoft Operations Deal Manager 

Taiwan, Taoyuan City 

915931987

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement
  • OR equivalent experience.
• 2+ years of operational experience in ANY of the following: operational pre-sales processes for US government customers; operational pipeline creation, managing critical deals, issue resolution, and post-sales deal life-cycle support, "contract to cash" policy management and compliance.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification:This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications:

• United States Government (USG) contractor experience is a plus.
• Government industry knowledge to shape transformational business deal construction.
• Master’s Degree or MBA.
• A track record of exceptional partnering across a wide array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels.
• Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; maintain good judgment in fast-paced, high-speed environment.
• Effective communication skills with ability to build solid relationships with individuals at all levels.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 22, 2025.

• Execute specific contract to cash functions for US government customers and partners, including a mix of manual data entry for custom processes, alongside monitoring deal automation flow.
• Develop deep field and partner sales knowledge as well as understanding of the Microsoft sales process (or similar industry sales process).
• Collaborate with senior business stakeholders including Microsoft sales teams and Microsoft partners to track deal status and arrival patterns.
• Build and scale processes and capabilities to enable future growth of strategic partnerships and new business models.
• Drive process improvement and seek opportunities to increase agility by identifying future needs for automated processes, services, and solutions to drive business simplification.
• Understand and apply financial and regulatory controls that drive compliance and provide direction to enable stakeholders to design compliant partnership deals.
• Ensure policies and processes are enforced and communicated. Accountable for tracking, resolving, and determining root cause of escalations.
• Leverage reporting and analytics to manage end-to-end contracts to cash functions.
• Communicate across all levels, including senior management.

• Other

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