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PayPal Senior UX Researcher France, Auvergne-Rhône-Alpes 911245916
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Job Description Summary:
We’re looking for a curious and empathetic Senior UX Researcher who is passionate about understanding user needs. You’ll play a vital role in uncovering deep insights that inform the creation of user-centeredexperiences. Througha variety of research methods, you’ll help us build trust and security into our products, while also contributing to a positive brand experience for our target audience. Your strong communication and collaboration skills will be essential for effectively sharing your findings and influencing stakeholders in the design process.What You Need to Know About theRole
looking for a curious and empatheticSenior UX Researcherplay a vital role in uncovering deep insights that inform the creation of user-centered experiencesThrough a variety of research methods,help us build trust and securityour products, while also contributing to a positive brand experience for our target audiencestrong communication
card sorting, tree tests, diary studies, surveys, interviews, unmoderated and moderated usability testing and concept evaluations. We start by asking the right questions and end with targeted deliverables and storyof research and are tireless advocates for our customers. As a UX Researcher you will be the voice of the customer. You will craft research programs that bring team members answers to their most importanthelp to define new research questions and initiatives.
You will report
research opportunities that inform product and design strategy, scoping project requirements, and clearly communicating your approach.
Your Day to Day
- Be a proactive member of a cross-functional product team byidentifyingresearch opportunities that inform product and design strategy, scoping project requirements, and clearly communicating your approach.
- Independently execute research studies from beginning to end:identifythe right research questions, define the participant sample, choose the bestmethodology, design the study, and execute with attention to detail and quality.
- Present compelling insights and recommendations to multiple teams and leaders across the organization that drive customer-centric decisions.
- Have a clear understanding of how various research functions and data sources (e.g.market research, product marketing, analytics, etc.) contribute to the product development lifecycle, and how to integrate them into your own work
- Act as a vital liaison between design, product management, and marketing teams.
- Champion the voice of the customer in workshops and design sprints by surfacing relevant findings, pitching research opportunities, and informing the evolution of our product and design strategy
- Shape our thriving Experience Design community: advocate for user-centric approaches, pilot new workflows, and explore best practices that evolve our craft.
- Demonstrate a growth mindset by actively seeking feedback,experimentingnew approaches, and working to expand your skillset.
What You Need to Bring
Bachelor’s +4-5years and/orMaster’s Degree+3-4years in the study of user experience, design,researchor related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive or Social Sciences OR alternative equivalent project/portfolio experience.
Experience across digital products and platforms, financialservicesand/or ecommerceexpertisean advantage.
Experience with a variety of research methods and approaches in remote, field, and lab settings: card sort, tree test, diary study, in-depth interview, unmoderated and moderated usability, concept testing.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
$84500 to $204600
Our Benefits:
Any general requests for consideration of your skills, please
to view the notice.
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