PayPal Senior Manager UX Research 

France, Auvergne-Rhône-Alpes 

310174091

We’re looking for a curious and empathetic Senior Manager, UX Research who is passionate about driving customer-centric decisions across the product development lifecycle. In this role, you will cultivate a strong research practice by providing thoughtful mentorship and guidance, developing comprehensive learning agendas, and building strategic cross-functional partnerships.

What You Need to Know About the Role

We’re looking for a curious and empathetic Senior Manager, UX Research who is passionate about driving customer-centric decisions across the product development lifecycle. In this role, you will cultivate a strong research practice by providing thoughtful mentorship and guidance, developing comprehensive learning agendas, and building strategic cross-functional partnerships.

Your Day to Day

• Manage a diverse portfolio of mixed-methods research programs, employing rigorous prioritization to ensure timely, high quality execution that drives product and design decisions

• Skillfully and effectively share compelling insights and recommendations across the organization, leveraging strong storytelling skills to facilitate constructive debate and drive customer-centric decision-making

• Act as a strategic thought partner for design, product management, marketing, and other research teams, driving alignment across all stakeholders

• Expertly facilitate workshops and design sprints by surfacing relevant findings, pitching research opportunities, and influencing the evolution of our product and design strategy

• Define and implement research processes and tool to maximize efficiency and impact for the broader research team

• Act as a thought leader across our thriving Experience Design community: drive strategic change initiatives, advocate for user-centric approaches, optimize workflows, and establish best practices that evolve our craft.

• Model a growth mindset by actively seeking and providing feedback, experimenting with new approaches, working to expand your skillset, and mentoring other researchers to help them grow.

• Invest in the career development of your team members, and hiring to expand your team, ensuring the right mix of talent to meet organizational needs

What You Need toBring

• Masters, Bachelors, or Professional degree backed by 10+ years of experience in design, research, or related fields,demonstrating creativity, leadership, and significant impact within each previous role.

• Experience in financial services, ecommerce, or related industries preferred; demonstrated understanding of sector-specific challenges, needs, and opportunities

• Proficient in a variety of qualitative research methods and approaches: in-depth interviews, diary studies, contextual inquiry, participatory research, observational research, etc.

• Proficient in a variety of quantitative research methods and approaches: choice-modelling survey design and analysis, significance testing, statistical analysis, concept testing, etc.

• Strong cross-functional collaboration experience, including partnering with product management, design, marketing, and other key stakeholders to facilitate constructive debate, align product and design strategies, and deliver insights in a compelling narrative that drives change

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$107300 to $259600

Our Benefits:

Any general requests for consideration of your skills, please

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