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Philips Clinical Capability Manager United States 906693180
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The Clinical Capability Manager helps customers succeed by managing health scores and outcomes to boost advocacy and retention. They engage with customers throughout onboarding, implementation, and beyond, focusing on clinical and healthcare operations within a customer success team.
Your role:
Teaming with Program leaders, BPOs/BPEs, BG Leaders and Clinical Services Leaders to drive capability development and deployment roadmaps & drive adoption of the capabilities
Understanding Clinical Services delivery, environments, and local challenges to identify requirements for service & solution delivery enablement for clinical services portfolio and services
Collaborating with product & business/function teams to identify capability gaps and requirements required for successful market launch and enablement
Identification of areas of services, professional services, solution & service delivery improvement
Operationally advance Philips solutions while meeting the timelines and deliverables of the business
Drive continued adoption and success throughout the CoE and delivery organization
Active participant in global CoPs, stimulating engagement and traffic among users, and answering questions
You're the right fit if:
Requires a Bachelor’s in a position-relevant program (e.g. Business or Health Science)
Excellent communication skills and over 5 years in transformation, process deployment, or solution activation.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for thisposition.
Strong strategic skills and ability to create actionable strategies and designs.
Expertise in business process design and continuous improvement.
Proven experience in solutions deployment and working within a matrix organization.
We are a health technology company. We built our entire company around the belief that every human matters, and westop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.
The pay range for this position is $97,090.00 - $166,440.00,.The actual base pay offered may vary depending on multiple factors.
In addition, other compensation, such asannual incentive bonus, sales commission or long-term incentives may be offered..Details about our benefits can be found.
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US work authorization is a precondition of employment. The company will not consider candidates whorequiresponsorship for a work-authorized visa, now or in the future.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
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