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Philips Digital Capability Manager United States 547365680
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Digital Remote Capability Manager
As the Digital Remote Capability Manager, you will lead enhancements and deployments of remote capabilities for North America and globally, oversee initiatives and data-driven solutions, collaborate with experts to transform business processes and develop standardized solutions, and report to the DT Workforce Innovation Office.
Your role:
Collaborate across business and market leaders to establish strategic plans, gather requirements and design user stories representing customer and organizational needs.
Teaming with Program leaders, Business Process Owners and Experts (BPOs/BPEs), Business Unit Leaders and Services Leaders to drive capability development and deployment roadmaps & drive adoption of the capabilities.
Developing Value Analysis standard work in the market. Collaborating with product & business/function teams to identify capability gaps and requirements required for successful market launch and enablement.
Identification of areas of services, professional services, remote services, solution & service delivery improvement.
Operationally advance Philips solutions while meeting the timelines and deliverables of the business. Drive continued adoption and success throughout the Workforce Innovation Office (WIO) and delivery organizations.
Lead service delivery improvements, identify new capabilities, and work with program leaders to prioritize and implement capability development.
Participate in Design Reference Groups and release planning for new tooling or feature deployments and ensure service readiness for new introductions.
You're the right fit if:
Previous experiences in remote service engineering, requirements design, and information knowledge architecture.
Strong strategic skills, business process design, and continuous improvement methods.
Proven leadership in high-performing teams and matrix organizations.
Excellent prioritization, problem-solving, communication, and presentation skills.
Bachelor’s degree in a relevant field; Master’s degree preferred.
PMP and Lean Six Sigma Certification preferred.
This is a field role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $97,090 to $166,440
The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $102,200 to $175,200
The pay range for this position in AK, DE, MD, NY, RI, or WA is $107,310 to $183,960
The pay range for this position in CA, CT, DC, MA, or NJ is $114,464 to $196,224
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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