SAP SAP iXp Intern - Customer Marketing Support 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

90644006

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Work set-up: Hybrid

Duration: 6 months up to 18 months

Anticipated start date: November/December 2024

Job Overview:

Key Responsibilities:

• Supports all aspects of customer marketing in Mexico
• Implement high impact customer marketing strategies.
• Help defining campaign analytics and ongoing program measurement and communication, with the goal of optimising programmes to drive conversions and accelerate velocity through each stage of the customer sales funnel.
• Supports execution of targeted customer marketing programs and tools to launch products and to increase the cross- and upsell business in Mexico
• Consolidates the various customer lifecycle marketing programs for Mexico.
• Oversees the quality and consistency of all customer references.
• Expand the SAP reference program to all of SAP Concur LAC.
• Ensures an increase of the reference database in LAC, creates a sense of customer community in the region, whilst increasing customer satisfaction.
• Coordinate production of customer case studies and videos for smaller markets without dedicated customer marketing resource.
• Works closely with local customer/client marketers and marketing functions such as Campaigns, Digital, Events or ABM and ensure best practice sharing.
• Works closely with local client sales and product marketing teams in region to understand sales strategies, the market environment and customer business needs.

Success Metrics:

• Add-On Pipeline generation SW $ARR and units for Mexico
• % marketing influence pipeline SW $ARR and units
• #Conversion volumes and conversion rates from demand gen campaigns
• Customer retention
• #customer references

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Good influencing and cross group collaboration skills and comfortable working within a matrixed organisation.
• Creative thinker with a goal and data driven orientation.
• Passion for networking and for connecting people, enthusiastic, outgoing.
• Good customer focus.
• Good verbal and written communication, messaging skills and presentation skills in English.
• Good project/program management skills.
• Action oriented.
• Team player with strong initiative who loves working in a high-pace environment.
• Good PC skills and ability to quickly build extensive knowledge of SAP Concur’s product offerings.
• Fluent in English and Spanish.

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