SAP Technical Quality Manager / Services Engagement Engineer 

Denmark, Capital Region of Denmark, Copenhagen 

875050559

KEY AREAS OF RESPONSIBILITIES AND TASKS

Anticipation and identification of risks and top issues
o Anticipation and identification of functional / technical risks and top issues.
o Drive prevention of risks and resolution of issues and top issues according to engagement deliverables
o Escalation Management for critical situations

Candidates must fulfill the following requirements:
• Master-degree or equivalent preferably in business / economics / computer science / mathematics / physics;
• Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy and professionalism;
• Highly customer service oriented with strong customer management skills;
• Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem;
• Proven problem-solving skills and strong work ethic are required;
• Open to travel;
• Language: fluent in both Danish and English.

WORK EXPERIENCE
Candidates must have sufficient working experience in a professional context, consisting of:
• 2+-years in customer engagement management / project management / program management relating to SAP engagements;
• 3+ years of relevant professional experience including and preferably extended SAP software product / SAP cloud service experience;
• Understanding of the SAP technology and understanding of SAP Business Suite/Tools (e.g. SAP Solution Manager) and Cloud products;
• SAP HANA, SAP S/4HANA and SAP Cloud Platform knowledge and experience is considered as a plus;
• Industry knowledge in Consumer Industry / High Tech industry / Process Industry are considered as a plus.

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