What the Candidate Will Do:
- Drive strategic projects: Lead and drive key strategic projects across India SA CommOps, ensuring alignment with broader business goals
- Business reviews and communications: Take proactive, end-to-end ownership of business reviews, all-hands meetings, and newsletters. This includes preparing materials, scheduling events, coordinating communication channels, tracking participation, and reporting engagement to senior leaders.
- Align with stakeholders: Collaborate with teams across Strategy & Planning, Vendor Management, Ops, and CommOps ensure program alignment, awareness, and maximum impact.
- VOC Champion: Lead efforts to gather insights at scale from BPO partners.
- Manage anomaly detection: Own and drive the anomaly detection program across India SA.
Basic Qualifications:
- Minimum 1 year of experience in project management, strategy or consulting roles.
- Excellent verbal and written communication skills and presentation skills
- A self-starter capable of working independently, yet collaboratively, within a fast-paced environment
- Attention to detail and ability to work on multiple projects in parallel without compromising the quality of deliverables while bringing innovative ideas to your work
- Full proficiency in English (written and spoken)
Preferred Qualifications:
- Consulting Background: Experience in a top-tier consulting firm, with a focus on delivering strategic projects and managing client relationships.
- Stakeholder Management: Ability to effectively collaborate with senior stakeholders, ensuring alignment and clarity in project objectives.
- Problem-Solving Skills: Strong aptitude for breaking down complex problems and developing innovative, actionable solutions.
- Project Execution: Proven ability to manage and execute multiple projects simultaneously, maintaining high standards of quality and attention to detail.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .