Uber Customer Experience Program Specialist 

United States, West Virginia 

723986867

Your Impact in Role

• Manage day-to-day customer operations
• Work with our customer support network to drive experience improvements
• Lead cross-functional projects
• Be the main POC for high escalation issues

The Experience You'll Bring

• Passion for helping others and creating support experiences that surprise and delight
• Ability to break down complex problems, diagnose opportunities and implement solutions
• Excellent written and verbal communication skills
• Strong stakeholder management skills
• Comfort with ambiguity and multitasking

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .