By applying to this U.S. Mountain View, CA OR Redmond, WA position, you are required to be local to the San Francisco OR Seattle area in office 3 days a week.
Responsibilities
- Leads complex, cross-functional program portfolios with full accountability for strategic planning, drive execution velocity, risk mitigation, and delivery across multiple teams globally.
- Leverage data and analytics to identify opportunities for improvement, track progress, and measure the impact of quality and efficiency programs on key metrics.
- Fosters a culture of collaboration, continuous improvement, and growth. Accountable to own the status of key projects, proactively identifying risks and proposing solutions to ensure timely delivery.
- Champion a culture of operational excellence, agility, and inclusion, mentoring team members and influencing cross-functional leaders.
- Defines program vision, success metrics, and operational frameworks, ensuring alignment with business objectives, technical constraints, and organizational priorities.
- Build and maintain strong relationships with stakeholders, fostering collaboration, empathy, and respect to achieve business goals.
- Translate ambiguous business goals into clear deliverables and repeatable workflows, managing trade-offs, between speed, scope, and quality.
- Communicate program vision and updates to executive leadership, identifying risks early and providing clear recommendations for decision-making.
Required Qualifications
- Bachelor's Degree in Business, Operations, Product, or related field AND 4 years work experience in program management, process management, process improvement.
- OR equivalent experience.
- 8–10 years of experience in program or technical program management in a product-led technology company.
- Proven success leading large, complex, cross-functional programs with high visibility and business impact.
- Strong analytical skills with comfort in making decisions based on data-driven insights.
- Experience managing across engineering and product functions, and dependent teams with a track record of influencing without authority.
- Exceptional executive communication and presentation skills, with the ability to synthesize complex ideas for leadership audiences.
Preferred Qualifications
- Bachelor's Degree in Business, Operations, Product, or related field AND 6 years work experience in program management, process management, process improvement
- OR equivalent experience.
- 10-12 years of experience in program or technical program management in a product-led technology company.
- Proven success leading large, complex, cross-functional programs with high visibility and business impact.
- Strong analytical skills with comfort in making decisions based on data-driven insights.
- Experience managing across engineering and product functions, and dependent teams with a track record of influencing without authority.
- Exceptional executive communication and presentation skills, with the ability to synthesize complex ideas for leadership audiences.