MSD Customer Master Data Program Manager 

Czechia 

861921658

Job Description

Responsibilities

• Apply appropriate project management methods and tools. Identify, assess and manage risks effectively throughout customer (master) data projects

• Defines, documents and executes small projects or sub-projects in the customer data space. Actively participate in all phases of the project

• Agree on project approach with stakeholders and prepare realistic project plans (including scope, schedule, quality, risk and communication plans). Track activities against the project schedule, managing stakeholder involvement as appropriate

• Monitor TCO for customer master data projects, including budget, time, quality and resources used, and take action where these exceed agreed tolerances

• Work closely with business and IT partners to identify and interpret commercial, sales, and marketing customer master needs in executable customer MDM project plans

• Review requirements for the customer MDM platform, including its UI/UX

• Understand user personas across the whole customer data journey, to support delivery of a fantastic customer MDM user experience that balances user desires with technology capabilities

• Develop and maintain customer MDM product materials, including training documentation, SDLC documentation, and product guides, to ensure data integrity across all customer master solutions

• Collaborate with end-to-end customer MDM program delivery teams, and support the Customer MDM lead with strategic roadmap development

Qualifications

• A Bachelor’s degree in computer science, engineering, or a related discipline

• Minimum of 7 years of experience in Project and/or Program Management

• Minimum of 3 years of experience with CRM/Commercial processes

• Minimum of 3 years of experience with Data Governance/MDM Solutions (e.g., Informatica MDM, Reltio, Semarchy, SAP MDG, Aera, Collibra Data Governance and Tibco EBX)

• Experience with MDM solutions in the pharmaceutical industry is a plus

• Experience working with customer engagement models, customer MDM, sales & marketing data is highly preferred

• Agile Scrum Master or Agile Product Owner Certified

• Exceptionally well-developed interpersonal skills and ability to negotiate and influence stakeholders and business strategy effectively

• Ability to navigate cross-divisional programs, coordinate projects and processes across regional/global boundaries, and work in effective cross-functional teams

• Excellent communication skills, with the ability to communicate at all levels within the organization

• A team player who places great emphasis on collective achievements and team diversity

What we offer

• Exciting work in a great team, global projects, international environment

• Opportunity to learn and grow professionally within the company globally

• Hybrid working model, flexible role pattern

• Pension and health insurance contributions

• Internal reward system plus referral programme

• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution

• Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card

• Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes

• Up-to-date laptop and iPhone

• Parking in the garage, showers, refreshments, massage chairs, library, music corner

• Competitive salary, incentive pay, and many more

Current Contingent Workers apply

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