Job Description
What will you do?
- Work closely with business partners to identify and interpret commercial, sales, and marketing customer master needs and respond with configurable customer MDM solutions with high data quality.
- Assists in managing and developing customer master data products throughout their lifecycle, applying technical knowledge, and understanding of the product's details.
- Contributes to defining the customer master data vision and strategy, focusing on value, business outcome, and user experience.
- Coordinate with cross- functional teams to identify opportunities for customer onboarding process optimization by leveraging MDM solutions.
- Collaborate with business partners to define customer master data quality rules (incl. duplicate checks) and translate these into technical requirements for the development teams.
- Analyze deduplication results – and collaborate with business partners to define and coordinate actions and clean-up measures.
- Participates in customer master data product decisions, ensuring alignment with product strategy and compliance with regulatory requirements.
- Helps in creating, maintaining, and prioritizing the customer master data product backlog to maximize value delivery and long-term sustainability.
- Participates in release and support planning and execution (go to market).
Qualifications, Skills & Experience Required
- A bachelor’s degree in computer science, engineering, or a related discipline
- Minimum of 3 years of experience with customer MDM/Data Governance/Analytics Tools (e.g., Informatica MDM, Reltio, Semarchy, SAP MDG, Aera, Collibra Data Governance, Tibco EBX)
- Strong Analytical Skills on customer master data management and solid understanding of business principles
- Experience in Agile and Scrum methodologies in developing data-driven products, with a strong focus on customer- centricity
- Proven experience in guiding the design, development, and testing of new applications, platforms, systems, and workflows
- Ability to ensure alignment with business needs and proactively seeking for ways to improve solution by providing advice on possible solutions to stakeholders
- Ability to assess alignment between requirements, solutions, and eventual outcomes
- Technical knowledge to operate in a digital environment and work closely with technical SMEs and technical job families, such as Information Architecture and Software Engineering
- Strong commitment to diversity, equity, and inclusion, and the ability to influence and motivate others
- Excellent emotional intelligence, decision-making skills, and a strong sense of ownership and accountability
- Strong networking and partnerships skillset
Nice to have
- Experience with MDM solutions in the pharmaceutical industry
- Experience working with customer engagement models, customer and product MDM, sales & marketing data
What we offer:
- Exciting work in a great team, global projects, international environment
- Opportunity to learn and grow professionally within the company globally
- Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases)
- Pension and health insurance contributions
- Internal reward system plus referral programme
- 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
- Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
- Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes
- Up-to-date laptop and iPhone
- Parking in the garage, showers, refreshments, massage chairs, library, music corner
- Competitive salary, incentive pay, and many more
Current Contingent Workers apply
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