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Job Description
Primary Responsibilities
Work closely with business partners to identify and interpret commercial, sales, and marketing customer master needs and respond with configurable customer MDM solutions.
Build and review requirements for the customer MDM platform, including its UI/UX.
Understand user personas across the whole customer data journey and deliver a fantastic customer MDM user experience that balances user desires with technology capabilities.
Develop and maintain product materials, including training documentation, SDLC documentation, and product guides, to ensure data integrity across all customer master solutions.
Direct end-to-end customer MDM program delivery teams and establish the customer MDM strategic roadmap.
Serve as the business liaison for customer master data, providing stakeholder relationship management across the Animal Health division. This includes setting priorities, developing data governance and analytics comprehension within the business, and aligning MDM, data governance, and analytics products and services to support business priorities. Collaborate with business, platform, data enablement, and IT teams to standardize department tools and cross-train teams to use them.
Research and evaluate customer MDM, data governance, and analytics tools and technologies, making recommendations for new capabilities that align with the company's strategic goals and improve business results.
Your Daily Activities include, but are not limited to:
Management: Responsible for designing and implementing strategic, aligned, and compliant customer MDM solutions to support business initiatives. Support management vision, strategy, and policy for building a high-performance engagement model with business partners.
Process and Insight: Realize core sustainable processes and enablers of successful delivery. Practice and foster a mindset of leveraging analytics to gain insights and drive data-focused decision-making.
Relationships: Build exceptional relationships with stakeholders focused on meeting business needs and maximizing value for investments.
Organizational Change Management: Demonstrate and drive high-quality change management practices with clients and stakeholders while implementing sustainable solutions. Serve as a role model for management capabilities and behaviors.
Global: Ensure that the solutions align with IT platforms and support the business strategy.
Diversity: Respect diversity on teams, embrace different perspectives, ideas, and knowledge while working towards a common goal.
Education:
A Bachelor’s degree in computer science, engineering, or a related discipline
Experience and Skills
Around 7 years of experience in customer MDM, data governance, business intelligence, or analytics.
Preferred 3 years of experience with customer MDM/Data Governance/Analytics Tools (e.g., Informatica MDM, Reltio, Semarchy, SAP MDG, Aera, Collibra Data Governance and Tibco EBX).
Experience with MDM solutions in the pharmaceutical industry is a plus.
Experience working with customer engagement models, customer and product MDM, sales & marketing data is highly preferred.
Additional Skills
Agile Scrum Master or Agile Product Owner Certified.
Office365 Champion.
Demonstrated success as a Master Data Professional in the pharmaceutical/consumer manufacturing or related industry, with deep knowledge of data and business processes and systems.
Ability to evaluate complex situations and processes and effectively integrate and synthesize data to form a complete cohesive picture.
Proven self-starter with high standards of excellence and an innovative mindset.
Exceptionally well-developed interpersonal skills and ability to negotiate and influence stakeholders and business strategy effectively.
Ability to navigate cross-divisional programs, coordinate projects and processes across regional/global boundaries, and build effective cross-functional teams.
Excellent communication skills, with the ability to communicate at all levels within the organization.
A team player who places great emphasis on collective achievements and team diversity.
What we offer:
Exciting work in a great team, global projects, international environment
Opportunity to learn and grow professionally within the company globally
Hybrid working model, flexible role pattern (e.g. even 80% full-time is possible in justified cases)
Pension and health insurance contributions
Internal reward system plus referral programme
5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
Vodafone, Raiffeisen Bank, and Mall.cz discount programs
Parking in the garage, showers, refreshments, massage chairs, library, music corner
Competitive salary, and many more
Current Contingent Workers apply
*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.
Job Posting End Date:07/19/2024
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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