JPMorgan Project Manager II- Public Sector Receivables Operations 

United States, Illinois, Chicago 

841864849

Job responsibilities

• Assist in overseeing operational initiatives from conception to completion, supporting the development and implementation of project plans, ensuring alignment with key organizational goals.

• Support the adoption and implementation of best practices across project teams to enhance efficiency and collaboration.

• Understand and represent business requirements for client and operations business owners.

• Collaborate with cross-functional teams, including Operations, Product, and Technology to support project successes and timely deliveries.

• Generate regular project status reports, executive summaries, meeting minutes, and action items.

• Perform impact analyses for business initiatives to determine key business groups that will be required to undergo operational process changes.

• Document end-to-end process flows, including client interactions and operations changes, and motivate progress on tasks and actions through regular status meetings with business partners.

• Monitor and report project progress to leadership and escalate deliverable delays and document “path to Green status.”

• Conduct walkthroughs and product overview/process change sessions to update stakeholders and user groups and foster a culture of inclusion, focused on innovation, efficiency, and continuous improvement.

• Manage role support for US Federal government contracts that require U.S. citizenship or lawful permanent status

Required qualifications, skills, and capabilities

• Experience in project management or structured coordination.

• Ability to motivate end-to-end process reviews and process re-engineering and able to learn the operational aspects of Receivables Operations quickly.

• Strong written and verbal communication skills, with the ability to present in a clear and action-oriented manner.

• Ability to create executive presentations, project status scorecards for management, stakeholders, and team members.

• Experience working with cross-functional teams from Operations, Product, and Technology with the ability to influence others and motivate desired outcomes.

• Able to multitask and prioritize, with strong organization and problem-solving skills, and able to develop metrics designed to measure project/program successes.

• Proficiency with the Microsoft product suite (Excel, PowerPoint, Project, Access, Visio, Word).

• Ability to work flexible hours, including non-traditional and additional hours as needed to meet business demands.

Preferred qualifications, skills, and capabilities

• Bachelor's degree in a relevant field or Equivalent Project/Organization experience.

• Knowledge of Remittance Processing, Receivable Products or Lockbox process.

A Government Security Clearance will be required for this position. This includes, but is not limited to:

• Fingerprints

• Credit Check

• Employment History

• Tax Filing History

• References

• Proof of U.S. Citizenship or U.S. Lawful Permanent Residence up to 3 years