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JPMorgan Payments- Public Sector Receivables- Product Delivery Executive Director United States, Illinois, Chicago 898929529
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Job responsibilities
- Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
- Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
- Takes responsibility for annual, quarterly and monthly revenue forecasting. Review and certify monthly billing activity to ensure accuracy and complete revenue capture.
- Identifies volume, price and revenue trends and provide recommended actions to respond to changes in volume and revenue. Analyze expense impacts of client-driven change requests and implement pricing adjustments to maintain or improve profitability.
- Aligns closely with our customers. Their priorities change quickly and developing effective business relationships is essential to JPMorgan being able to react nimbly to our client’s ever changing needs.
- Collaborates with technology and operations teams to integrate new tools, platforms, or systems that enhance delivery efficiency and effectiveness.
- Manages proactively all applicable open risk items and ensure compliance across product set. Support all compliance and risk related initiatives as necessary including auditing of documentation, risk analysis, and other product due diligence initiatives.
- Provides comprehensive support for RFPs, pricing strategy/modeling, and business proposal cases.
Required qualifications, capabilities, and skills
- This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive experience leading operational management and change readiness
- Experience in enterprise-wide release and deployment processes and strategies
- Advanced knowledge of the product development life cycle, technical design, and data analytics
- Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes
- Ability to translate product vision into phased design requirements and execute market launch.
- Strong project management skills with a well-organized, structured approach and ability to achieve tight timelines on complex deliverables. Ability to translate product vision into phased design requirements and execute market launch.
- Demonstrated leadership experience with multiple cross functional teams including Product, Technology Operations/Service, Sales and across management levels on simultaneous projects.
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Prior experience with public Sector clients
A Government Security Clearance may be required for this position. This includes, but is not limited to:
- Fingerprints
- Credit Check
- Employment History
- Tax Filing History (possibly)
- References (possibly)
- Proof of U.S. Legal Permanent Residence
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