As a Senior Product Delivery Associate in Public Sector Receivables, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Forecasts monthly, quarterly and annual volume and revenue and provides reporting on monthly actuals, both internally, and as contractually obligated, to clients
- Analyzes expense impacts of client-driven change requests and implement pricing adjustments to maintain or improve profitability
- Proficient in all manual billing processes for Federal Government clients
- Provides comprehensive support for RFPs, pricing strategy/modeling, and business proposals
- Communicates with clients regarding product defects and resolution planning
Required qualifications, capabilities, and skills
- This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Demonstrated strength in analytical and excel skills
- Excellent communication and diplomacy skills to work cross-organizationally, influence others, drive results/change, and implement projects/processes
Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
- Experience with Agile delivery framework
A Government Security Clearance may be required for this position. This includes, but is not limited to:
- Fingerprints
- Credit Check
- Employment History
- Tax Filing History (possibly)
- References (possibly)
- Proof of U.S. Legal Permanent Residence