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JPMorgan Project Manager II- Public Sector Receivables Operations 
United States, Illinois, Chicago 
841864849

21.08.2025

Job responsibilities

  • Assist in overseeing operational initiatives from conception to completion, supporting the development and implementation of project plans, ensuring alignment with key organizational goals.
  • Support the adoption and implementation of best practices across project teams to enhance efficiency and collaboration.
  • Understand and represent business requirements for client and operations business owners.
  • Collaborate with cross-functional teams, including Operations, Product, and Technology to support project successes and timely deliveries.
  • Generate regular project status reports, executive summaries, meeting minutes, and action items.
  • Perform impact analyses for business initiatives to determine key business groups that will be required to undergo operational process changes.
  • Document end-to-end process flows, including client interactions and operations changes, and motivate progress on tasks and actions through regular status meetings with business partners.
  • Monitor and report project progress to leadership and escalate deliverable delays and document “path to Green status.”
  • Conduct walkthroughs and product overview/process change sessions to update stakeholders and user groups and foster a culture of inclusion, focused on innovation, efficiency, and continuous improvement.
  • Manage role support for US Federal government contracts that require U.S. citizenship or lawful permanent status

Required qualifications, skills, and capabilities

  • Experience in project management or structured coordination.
  • Ability to motivate end-to-end process reviews and process re-engineering and able to learn the operational aspects of Receivables Operations quickly.
  • Strong written and verbal communication skills, with the ability to present in a clear and action-oriented manner.
  • Ability to create executive presentations, project status scorecards for management, stakeholders, and team members.
  • Experience working with cross-functional teams from Operations, Product, and Technology with the ability to influence others and motivate desired outcomes.
  • Able to multitask and prioritize, with strong organization and problem-solving skills, and able to develop metrics designed to measure project/program successes.
  • Proficiency with the Microsoft product suite (Excel, PowerPoint, Project, Access, Visio, Word).
  • Ability to work flexible hours, including non-traditional and additional hours as needed to meet business demands.

Preferred qualifications, skills, and capabilities

  • Bachelor's degree in a relevant field or Equivalent Project/Organization experience.
  • Knowledge of Remittance Processing, Receivable Products or Lockbox process.

A Government Security Clearance will be required for this position. This includes, but is not limited to:

  • Fingerprints
  • Credit Check
  • Employment History
  • Tax Filing History
  • References
  • Proof of U.S. Citizenship or U.S. Lawful Permanent Residence up to 3 years