Vimeo Renewal Specialist 

India, Karnataka, Bengaluru 

833048905

What you'll do:

• Collaborate closely with the account management and customer success teams to understand and cater to customer needs, limiting churn and uncovering opportunities for expansion.
• Expertly negotiate contract terms, balancing customer satisfaction with Vimeo's objectives.
• Proactively monitor and address customer health metrics impacting renewals.
• Deliver accurate forecasts and reports on renewal activities, including revenue and retention metrics.
• Stay ahead of the curve by keeping informed about industry trends and competitor strategies.

Skills and knowledge you should possess:

• A Bachelor’s degree in Business, Marketing, or a relevant field.
• At least 1 years of experience in renewals or account management within a SaaS or tech environment.
• Exceptional Organizational Skills
• Strong negotiation and relationship-building capabilities.
• Proven multitasking skills in a fast-paced setting, managing multiple accounts with ease.
• Proficiency in CRM software and data analysis tools.
• Familiarity with the video software sector is a plus.