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Vimeo Renewal Specialist 
India, Karnataka, Bengaluru 
833048905

08.09.2024

What you'll do:

  • Collaborate closely with the account management and customer success teams to understand and cater to customer needs, limiting churn and uncovering opportunities for expansion.
  • Expertly negotiate contract terms, balancing customer satisfaction with Vimeo's objectives.
  • Proactively monitor and address customer health metrics impacting renewals.
  • Deliver accurate forecasts and reports on renewal activities, including revenue and retention metrics.
  • Stay ahead of the curve by keeping informed about industry trends and competitor strategies.

Skills and knowledge you should possess:

  • A Bachelor’s degree in Business, Marketing, or a relevant field.
  • At least 1 years of experience in renewals or account management within a SaaS or tech environment.
  • Exceptional Organizational Skills
  • Strong negotiation and relationship-building capabilities.
  • Proven multitasking skills in a fast-paced setting, managing multiple accounts with ease.
  • Proficiency in CRM software and data analysis tools.
  • Familiarity with the video software sector is a plus.