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What we offer
We are looking for an enthusiastic Cloud Solution Engineer to join the GCID PlusOne team. As part of this role, you will be responsible for technical customer engagements, working with exciting projects within the PlusOne Converged Cloud user base. This internal and external customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will leverage your problem-solving expertise to help customers to realize their objectives and improve the PlusOne Infrastructure.
You will be responsible for:Architecture Design and Deployment - Support Architectural Design Sessions to develop comprehensive plans for solution implementation, aligning with customer business objectives and technical requirements.
Resolution of Customer Blockers : Help identifying and resolving issues that are preventing the go-live of customer success projects by applying your technical expertise.
Blueprints and Whitepapers: Supportdocumenting the architectural work you perform, contributing to our Documentation and knowledge base.
Improving Customer Satisfaction:Develop and sustain strong relationships with key customers and business lines. Represent the Customer's perspective, sharing insights and best practices, and collaborating with our Engineering teams to resolve challenges.
Customer/Partner Insights:
Degree in Applied Sciences. Preferred field of study: Computer Science or related field.1-2 years relevant experience in cloud/infrastructure technologies is beneficial
Systematic Approach to Complex Challenges: Demonstrate a methodical approach to solving complex issues, showing initiative and a sense of responsibility.
Communication and Presentation Skills: Exhibit good written and verbal communication skills
Experience working with cloud platforms such as AWS, Azure, Google Cloud or OpenStack is beneficial
Good understanding in IaaS, SaaS, PaaS solutions
Preferably experience working with BTP (Neo, CF, Kyma) and related cloud native technologies.
Knowledge of Linux, open-source hypervisors, network equipment or storage systems would be a big advantage.
Our inclusion promise
Successful candidates might be required to undergo a background verification with an external vendor.
Software-Development OperationsRegular Full Time
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