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We are looking for an enthusiastic Cloud Solution Architect to join the GCID PlusOne team. As part of this role, you will be responsible for technical customer engagements, working with exciting projects within the PlusOne Converged Cloud user base. This internal and external customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will leverage your problem-solving expertise to help customers to realize their objectives and improve the PlusOne Infrastructure.
You will be responsible for:
Leadership in Architecture Design and Deployment - Lead Architectural Design Sessions and virtual / on-premise customer workshops to develop comprehensive plans for solution implementation, aligning with customer business objectives and technical requirements.
Strategic Resolution of Customer Blockers : Identify and resolve issues that are preventing the go-live of customer success projects by applying your technical expertise. Lead discussions with stakeholders to ensure they derive maximum value from their PlusOne investments.
Blueprints and Whitepapers Authorship:Document and share the exceptional architectural work you perform, contributing to our Documentation and knowledge base.
Elevating Customer Satisfaction:Build and maintain strong relationships with key customers and business lines. Represent the Customer's perspective, sharing insights and best practices, and collaborating with our Engineering teams to resolve challenges.
Customer/Partner Insights:
Degree in Applied Sciences. Preferred field of study: Computer Science or related field.10+ years of relevant experience in cloud/infrastructure technologies.
Systematic Approach to Complex Challenges: Demonstrate the ability to systematically tackle complex issues, maintaining a strong sense of ownership and motivation
Excellent Communication and Presentation Skills: Exhibit excellent written and verbal communication skills, along with the ability to effectively manage critical situations through presentations.
Comprehensive Cloud Platform Experience: Bring a broad range of experience with cloud platforms such as AWS, Azure, Google Cloud, and OpenStack.
Excellent understanding in IaaS, SaaS, PaaS solutions
Preferably experience working with BTP (Neo, CF, Kyma) and related cloud native technologies.
Deep Knowledge of Linux, open-source hypervisors, network equipment or storage systems would be a big advantage.
Job Segment:User Experience, Cloud, Solution Architect, ERP, Developer, Technology
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