SAP Senior Cloud Solution Architect 

Bulgaria, Burgas 

158426060

We are looking for an enthusiastic Cloud Solution Architect to join the GCID PlusOne team. As part of this role, you will be responsible for technical customer engagements, working with exciting projects within the PlusOne Converged Cloud user base. This internal and external customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will leverage your problem-solving expertise to help customers to realize their objectives and improve the PlusOne Infrastructure.

• Resolution of Customer Blockers : Identify and resolve issues that are preventing the go-live of customer success projects by applying your technical expertise. Lead discussions with stakeholders to ensure they derive maximum value from their PlusOne investments.

• Blueprints and Whitepapers:Document and share the exceptional architectural work you perform, contributing to our Documentation and knowledge base.

• Elevating Customer Satisfaction:Build and maintain strong relationships with key customers and business lines. Represent the Customer's perspective, sharing insights and best practices, and collaborating with our Engineering teams to resolve challenges.

• Customer/Partner Insights:

• Degree in Applied Sciences. Preferred field of study: Computer Science or related field.5+ years of relevant experience in cloud/infrastructure technologies.

• Systematic Approach to Complex Challenges: Demonstrate a methodical approach to solving complex issues, showing initiative and a sense of responsibility.

• Strong Communication and Presentation Skills: Exhibit excellent written and verbal communication skills, along with the ability to effectively manage critical situations through presentations.

• Experience working with cloud platforms such as AWS, Azure, Google Cloud or OpenStack.

• Excellent understanding in IaaS, SaaS, PaaS solutions

• Preferably experience working with BTP (Neo, CF, Kyma) and related cloud native technologies.

• Knowledge of Linux, open-source hypervisors, network equipment or storage systems would be a big advantage.

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