Cisco Technical Consulting Engineer 

Poland, Lesser Poland Voivodeship, Krakow 

808340992

In this role, you will be supporting Cisco Secure Access, a cloud-delivered security service edge (SSE) solution, grounded in zero trust, that gives users an outstanding user experience and protected access from any device to anywhere.

• Provide support for security products to various stakeholders, handling diverse technical problems.
• Employ lab setups for troubleshooting and resolving sophisticated technical issues.
• Communicate optimally with customers and partners about service request status and progress.
• Work with TAC engineers across technologies and submit defect reports collaboratively.
• Uphold Cisco's high standard of quality and excellence in solution support.

• Knowledgeable in one or more of the following products: ASA, NGFW, ISE/AAA, VPN/AnyConnect, Duo, Umbrella
• Solid grasp of networking fundamentals (TCP/IP, DHCP, ARP, DNS, TLS, Routing & Switching).
• Capture analysis skills (Wireshark, tcpdump).
• Server and appliance virtualization know-how (VMware, Hyper-V, KVM).
• Demonstrable experience in configuring and troubleshooting Cisco or similar security products.

• Cisco Certification (CCNP or CCIE Security).
• Cloud Certification (AWS, Azure, GCP, etc.).
• Scripting skills (Python, Perl, Bash, etc.).