Wells Fargo Loan Workout Associate 

Philippines, Maypajo 

789629409

In this role, you will:

• Provide support to internal and external customers in moderately complex initiatives relating to collection portfolio data to reduce delinquency and restructuring of loans within the Loan Workout functional area
• Research credit or account information
• Perform skip tracing, review workout and restructure problem loans and payment plans
• Research vendor program remedies and recourse to determine loss projections
• Review low complexity collection portfolio or customer issues, processes, policies and procedures for which answers can be quickly obtained related to deliverables with narrower impact
• Utilize solid understanding of company policies, procedures and collection systems
• Adhere to risk ratings and compliance matters Identify opportunities for process improvements in Loan Workout area
• Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of Loan Workout functions, policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 6+ months of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Completed at least 2 years of Tertiary Education
• At least 1 year Collections experience in a BPO or similar industry
• Good presentation, verbal, written, and interpersonal communication skills
• Flexible with work hours / schedule
• Willing to work in McKinley Hill, Taguig City

30 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.