In this role, you will:
- Support servicing commercial real estate, construction loans and problem loans
- Identify ways to improve loan processing within established procedures
- Perform routine administrative, transactional, operational, and customer support tasks
- Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions
- Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
- Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action
- Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly
Required Qualifications:
- 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
18 Aug 2024
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.