Wells Fargo Loan Workout Specialist 

United States, Iowa, West Des Moines 

683343965

In this role, you will:

• Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area

• Evaluate risk and analyze account information including financial statements and total relationship

• Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions

• Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale

• Conduct research and determine resolution for title and collateral perfection issues

• Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables

• Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area

• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements

• Coach and assist less experienced colleagues

• Provide issue specific training and participate in departmental projects

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 1+ year of experience interpreting and researching one or a combination of the following: loan origination, account level documents or legal documents

• Experience using Enterprise Collections and Recovery System (ECaR)

• Experience with Credit Card products within a Financial service industry

• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables

• Experience with Adobe Acrobat Pro

• Ability to work effectively, as well as independently, in a team environment

• Excellent verbal, written, and interpersonal communication skills

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables

• Vendor management experience that includes working with attorney's, agencies, debt settlement companies, judicial system

• Ability to read, interpret and comprehend complex legal documents

Job Expectations:

• Required to travel up to 10% of the time

• This position is not eligible for Visa Sponsorship

• This position offers a hybrid work schedule

Location:

• 800 S Jordan Creek Pkwy - West Des Moines, IA