PNC Loan Credit Workout Analyst 

Remote, Remote 

223438238

Job Description

• Reviews the customer's income and expenses. Determines the legitimacy of the hardship and the workout options available to the customers based on bank/investor guidelines.
• Reviews income, expense and available product options. Focuses on assessing the customer's qualifications in order to facilitate the appropriate action and minimize loss to the bank.
• Reviews bank, investor and regulatory guidelines to ensure the account is serviced according to policy to provide a workout alternative.
• Works with internal business partners as appropriate to gather information and clarify inconsistent, incorrect or missing information.
• Monitors assigned work queues and work flows to ensure goals are met. Uses online systems to accurately document customer account information.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competitive Advantages, Credit, Customer Solutions, Exercise Management, Facilitation, Information Collection, Product Management, Risk AssessmentsAccuracy and Attention to Detail, Conflict Management, Credit Analysis and Verification, Effective Communications, Flexibility and Adaptability, Knowledge Of Product Line, Managing Multiple Priorities, Problem Solving, Regulatory Environment - Financial ServicesRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

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