In this role, you will:
- Provide support to internal and external customers in moderately complex initiatives relating to collection portfolio data to reduce delinquency and restructuring of loans within the Loan Workout functional area
- Research credit or account information
- Perform skip tracing, review workout and restructure problem loans and payment plans
- Research vendor program remedies and recourse to determine loss projections
- Review low complexity collection portfolio or customer issues, processes, policies and procedures for which answers can be quickly obtained related to deliverables with narrower impact
- Utilize solid understanding of company policies, procedures and collection systems
- Adhere to risk ratings and compliance matters Identify opportunities for process improvements in Loan Workout area
- Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of Loan Workout functions, policies, procedures, and compliance requirements
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
- 6+ months of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Completed at least 2 years of Tertiary Education
- At least 1 year Collections experience in a BPO or similar industry
- Good presentation, verbal, written, and interpersonal communication skills
- Flexible with work hours / schedule
- Willing to work in McKinley Hill, Taguig City
30 Aug 2024
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.